![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,913 reviews
Turned my frown upside down I am grateful that they helped me get a car Denzel was very through and kind. The others were tonjsit for got their names though. I am grateful that they helped me get a car Denzel was very through and kind. The others were tonjsit for got their names though. More
Great service They don't make you feel like a number and next 8n line . They take as much time as need. And make sure all your questions are answered They don't make you feel like a number and next 8n line . They take as much time as need. And make sure all your questions are answered More
Excellent service and exceptional financing! Nick P. and his team were extremely helpful and understanding of us and did their very best to get us the car we wanted for a great price with very li Nick P. and his team were extremely helpful and understanding of us and did their very best to get us the car we wanted for a great price with very little wait time. Mike worked quickly to make sure all of our papers were correct and in order, and we were out the door and on the road in our new Ford Flex within a couple hours. After so many horrible experiences with dealerships, Nick and Mike make Ganley Ford West a refreshing and welcoming experience in a field that needs it most. Thank you both again! - Leaf and Kristina More
car buying Danny was great! First time i came in i was disappointed but got phone calls and came back in and they did everything they could to get me a car that Danny was great! First time i came in i was disappointed but got phone calls and came back in and they did everything they could to get me a car that i desperately needed.... More
Great service Rob and Nick in service took me in when I didn’t buy the vehicle from there location.i was having problems w Ganley in Norton Ohio couldn’t get anythi Rob and Nick in service took me in when I didn’t buy the vehicle from there location.i was having problems w Ganley in Norton Ohio couldn’t get anything done.Rob and nick took my vehicle and fixed the problems I was having it wasn’t easy for them but they somehow made it work and kept me happy. I recommend if you have any issue speak to one of these gentlemen they are very respectful and Patient guys 👍🏾 More
New Truck I had a great experience at the dealership, I will be telling everyone where I bought my new truck so they can have the same experience. I had a great experience at the dealership, I will be telling everyone where I bought my new truck so they can have the same experience. More
![](https://cdn-user.dealerrater.com/images/lotshot/73b01141-468a-44a4-a8c4-03afc4126d33-orig-th.jpg)
Top Customer Service Denzel and his team went above and beyond to make me feel comfortable and welcome when making this purchase. They also did whatever they could to mee Denzel and his team went above and beyond to make me feel comfortable and welcome when making this purchase. They also did whatever they could to meet me at my price and then some. Would recommend 10 times out of 10 to anyone looking to purchase a Ford. I love my car! More
very helpful and easy i had a very bad expirence about 10 years ago at ganley ford. after hearing a deal they offered i decided to give it a try. my salesman was denzel ric i had a very bad expirence about 10 years ago at ganley ford. after hearing a deal they offered i decided to give it a try. my salesman was denzel richardson and he was very polite,helpful,and willing to work with me. i highly recommend denzel to any of my friends or family. More
Quick and Easy I came in today expecting to leave with this car and not get cheated on price and i didn’t. So I’m a satisfied customer. I came in today expecting to leave with this car and not get cheated on price and i didn’t. So I’m a satisfied customer. More
Professional, practical, and positive! I am very grateful for the positive experience that we had working with Danny at Ganley Ford West. All of the team members were sincere, and worked di I am very grateful for the positive experience that we had working with Danny at Ganley Ford West. All of the team members were sincere, and worked diligently to help my family get in an affordable and safe car. We have had some seriously bad past experiences at other dealerships, and were suffering with high negative equality. I was concerned this would make buying another car near impossible. I was wrong, because they were able to work some magic and get us in a better car with a better loan! We will definitely go back for future purchases! More