Ken Ganley Ford Parma

Perseverance paid off. We were ready to give up in finding a new car with the features we wanted but our sales lady, Pam Koglman kept searching until she found it in Michiga We were ready to give up in finding a new car with the features we wanted but our sales lady, Pam Koglman kept searching until she found it in Michigan. We love the car and highly recommend the dealership.. Pam Koglman had more perseverance than most people would have in searching for our car. More

Great customer service support they helped me out so much. When this was my dream car I wanted. Never thought I'd walk out the door with it very pleased wi customer service support they helped me out so much. When this was my dream car I wanted. Never thought I'd walk out the door with it very pleased with my new purchase. I couldn't remember everyone's name sorry More

Very Good We went to Ganley West because we knew our sales representative since long ago. This is the second time we get a car through Mark Rezzano. He has b We went to Ganley West because we knew our sales representative since long ago. This is the second time we get a car through Mark Rezzano. He has been always very honest with us and tried his best to accommodate our financial needs. All the staff at Ganley West was very kind and friendly. We definitely recommend this dealer ship. More

Ganley Ford West is the place if you are looking for a car. Very helpful dealership. From the sales professional Pam, to the manager Robert, the finance guy Scott, and everyone in between. Awesome dealership, g Very helpful dealership. From the sales professional Pam, to the manager Robert, the finance guy Scott, and everyone in between. Awesome dealership, great people......I wont buy cars anywhere else! More

Purchased new Ford Edge using Costco discount Initially we went to Ganley Ford West because they were the Ford dealership listed on line who gave the Costco discount to buyers in the greater Cleve Initially we went to Ganley Ford West because they were the Ford dealership listed on line who gave the Costco discount to buyers in the greater Cleveland area. We would go through them again as our experience was a positive one. Our salesman John was knowledgeable, thorough and did not pressure us to make a decision. More

I love my New car ! I got a Rebate on a car I usually would not be able to afford which is the car I have wanted for a long time. I got a Rebate on a car I usually would not be able to afford which is the car I have wanted for a long time. More

Good job ganley Kimmarie Robinson was my sales lady. She's brand new in the car biz and she told me I was her first new car delivery. She did a great job. She is very Kimmarie Robinson was my sales lady. She's brand new in the car biz and she told me I was her first new car delivery. She did a great job. She is very personable and has the perfect personality needed in the car business. Frank worked my deal, my deal was a tough one to get done. All involved were very professional, transparent and honest. The way my deal was structured was by far the best case scenario regarding my situation. I'm a former car salesman and I know how the process works. Great job all! I will be back More

Excellent experience! Knowledgeable staff. Tonna Davis was very knowledgeable! He listened to what kind of vehicle I wished to purchase and worked hard for the perfect fit. The experience wa Tonna Davis was very knowledgeable! He listened to what kind of vehicle I wished to purchase and worked hard for the perfect fit. The experience was extremely positive and I certainly will come back to Ganley Ford West for my next car purchase in the future. More

Excellent service Thank you Tonna Davis and the Ganley Ford West for making my experience today GREAT in leasing my 2017 Ford Escape. The transition was smooth. Thank you Tonna Davis and the Ganley Ford West for making my experience today GREAT in leasing my 2017 Ford Escape. The transition was smooth. More

Very helpful Mark & associate in training were very Knowledgeable about the vehicles & very professional. Both of them had Excellent Customer Service Skills. You Mark & associate in training were very Knowledgeable about the vehicles & very professional. Both of them had Excellent Customer Service Skills. Your dealership responded back to me within minutes of doing online application. This was GREAT Efficiency skills from your dealership which impressed me. More