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Ken Ganley Ford Parma
Parma, OH
2,913 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,913 reviews
August 13, 2019
Excellence in every way!!! Working with Nick at Ganley Ford is always a pleasure. He is courteous, helpful, and always works with integrity. We are very happy with our experienc Working with Nick at Ganley Ford is always a pleasure. He is courteous, helpful, and always works with integrity. We are very happy with our experience and will return in the future! More
by Proud Ford Owner
Employees Worked With
Nick Post
August 12, 2019
Very Friendly and Helpful Nice group of people to work with. Morgan Gallagher answered my email questions even after the purchase in a timely manner. Danny Walker did a nice jo Nice group of people to work with. Morgan Gallagher answered my email questions even after the purchase in a timely manner. Danny Walker did a nice job showing me the vehicle. Matt Stringer was open minded to the way I was looking at the purchase. Before I went there I was impressed that they responded to customer's reviews, and offered to look into issues a few people had. More
by Ken
August 11, 2019
Great Group Best purchasing experience, Danny made sure the vehicle i wanted was still there. Matt made sure I got everything i wanted from a fair trade in to all Best purchasing experience, Danny made sure the vehicle i wanted was still there. Matt made sure I got everything i wanted from a fair trade in to all accessories added on. Nick in Finance made it quick and easy. Thanks More
by Fmlaspisa
Employees Worked With
Nick, Daniel Walker, Matt Stringer
August 07, 2019
Love my new 2019 Ford Edge just traded in my 2016 Ford lease and purchased a new 2019 Ford Edge. Love the new SUV and Matt, Eric and Nick were excellent in their handling of our just traded in my 2016 Ford lease and purchased a new 2019 Ford Edge. Love the new SUV and Matt, Eric and Nick were excellent in their handling of our transaction, as was the whole Ganley Ford West team. THANK YOU, we will definitely ref others to Ganley Ford West More
by Doug and Lydia
Employees Worked With
Eric in sales and Nick in finance, Matt Stringer
August 02, 2019
Very Kind People Whenever I have brought in my car for service, I'm always blown away with how nice and professional everyone is. They go above and beyond to accommod Whenever I have brought in my car for service, I'm always blown away with how nice and professional everyone is. They go above and beyond to accommodate me. More
by brianb33
Employees Worked With
Jessica Surso
August 02, 2019
Outstanding service I have been dealing with Nick in the service department at your dealership. His expertise is exceeded only by his concern for customers. Your company I have been dealing with Nick in the service department at your dealership. His expertise is exceeded only by his concern for customers. Your company is lucky to have him. More
by mustang
Employees Worked With
Nick Semmantore (I am sure I spelled that wrong and apologize)
July 01, 2019
Amazing The service was amazing. I’ve recommended three people already! Ask for Ron he’s very helpful and will have you in a new car in no time. The service was amazing. I’ve recommended three people already! Ask for Ron he’s very helpful and will have you in a new car in no time. More
by Licia326
Employees Worked With
Ron Sommer
June 20, 2019
Great people They treat me great, could ask to be treated better. From the sale staff to the financial person,they even follow me home with my new truck. They were They treat me great, could ask to be treated better. From the sale staff to the financial person,they even follow me home with my new truck. They were all nice group of people. Thanks again for all the help and service. More
by 13 truck
Employees Worked With
June 20, 2019
Extremely helpful and friendly! The staff here are so friendly and knowledgable. I walked in knowing what I wanted and they were quick to help. Mike made the process go smooth and as The staff here are so friendly and knowledgable. I walked in knowing what I wanted and they were quick to help. Mike made the process go smooth and as fast as these things really can go. Everyone I talked to during the process was awesome and friendly. Pam also sat with me and showed me all the features on the car since it was a newer model and had advanced technology. She has also kept in touch after the fact about the vehicle as well making sure everything was going well. Overall a very positive experience. More
by Buckeye
June 07, 2019
Car buying made easy I have to say this was the best car buying experience I have ever had. DJ and the entire staff at Ganley Ford West were awesome! Patient, knowledgeabl I have to say this was the best car buying experience I have ever had. DJ and the entire staff at Ganley Ford West were awesome! Patient, knowledgeable, not over bearing More
by Happy customer
Employees Worked With
Ron Sommer
