Ken Ganley Ford Parma

Was done quickly and painless. The new man Chris Moore understood that I was talking to a new dealer. So he gave me a buyout ofmy current lease and put me in a showcase car which wa The new man Chris Moore understood that I was talking to a new dealer. So he gave me a buyout ofmy current lease and put me in a showcase car which was very nice. More

Purchasing our new 2019 Ford Escape We have gone here for a very long time pam and rob and Greg are willing to go the extra mile to help up get where we need to be and Pam is so Knowledg We have gone here for a very long time pam and rob and Greg are willing to go the extra mile to help up get where we need to be and Pam is so Knowledgeable about all the technical things in the car that’s nice I would definitely send friends and family here More

Exceptional! My experience with Ganely Ford West was exceptional!! They took the time to find out what my specific needs were and what amenities I wished for. Then My experience with Ganely Ford West was exceptional!! They took the time to find out what my specific needs were and what amenities I wished for. Then they did everything they could to find me the exact vehicle that I wanted. More

I had a great experience at this dealership. My sales man Eric was extremely helpful and worked every possible deal so I could get a car. I would definitely go through them again. Eric was extremely helpful and worked every possible deal so I could get a car. I would definitely go through them again. More

did not listen about lost one eye neede a car with warning need to talk to regional representative for Cleveland area no cd player talk him i could cancer they contrack which it was denied i have my own insur need to talk to regional representative for Cleveland area no cd player talk him i could cancer they contrack which it was denied i have my own insurance got me on dealer insuranse wrong More

They worked with me until they met my monthly payment needs and my salesman was great, Bolaji made sure to answer every question and helped me find just what I wanted. needs and my salesman was great, Bolaji made sure to answer every question and helped me find just what I wanted. More

Very good, one problem but it was solved The sales person who helped me purchase my vehicle was kind and professional. I will be happy to send other customers to Bolaji for purchase of a new The sales person who helped me purchase my vehicle was kind and professional. I will be happy to send other customers to Bolaji for purchase of a new vehicle. More

Lease Quick ,easy clean show room Could be a little easier to look at stock on hand Recommend using web site . That might make it easier to choose vehicle Quick ,easy clean show room Could be a little easier to look at stock on hand Recommend using web site . That might make it easier to choose vehicle, and sale price More

I will never buy an Auto from any Ganley Dealership I have regretted buying my Escape from Ganley from day-one,I should have gone to AUTONATION, however I decided to buy locally, after seeing the sales I have regretted buying my Escape from Ganley from day-one,I should have gone to AUTONATION, however I decided to buy locally, after seeing the sales slip the Sales Manager couldn't explain it to us. I felt we were over charged. I do however get my vehicles serviced at Ganley, this may change down the road. Lou Toth More

We took our car to another Ford dealer No bueno We took our car to another Ford dealer they gave us the runaround told us we didn’t drive the car enough never found the problem treated us as though We took our car to another Ford dealer they gave us the runaround told us we didn’t drive the car enough never found the problem treated us as though we were children. Once we took it to Ganley Ford problem was solved within a day alone or was given at most respect shown will never take our car anywhere else More