Ken Ganley Ford Parma

Dealership was totally prepared for receiving people Dealership was totally prepared for receiving people visiting for service of their car. Apparent precautions were taken for appropriate safety deal Dealership was totally prepared for receiving people visiting for service of their car. Apparent precautions were taken for appropriate safety dealing with the Covid-19 virus. Experience was positive. More

Professional and Polite Nick was very professional and polite when I brought my Ford Explorer in for service. He greeted me upon arrival and thanked me for my business. He Nick was very professional and polite when I brought my Ford Explorer in for service. He greeted me upon arrival and thanked me for my business. He explained in great detail the services performed on my vehicle. Quick and easy. More

Great place. We have bought 7 cars here. Great place. No need to go anywhere else. Pam has been our sales person and always make sure she's there before I come. We have bought 7 cars here. Great place. No need to go anywhere else. Pam has been our sales person and always make sure she's there before I come. The guys behind the desk are great. I don't know their names but they are friendly and helpful. And it's nice they recognize me from past purchases. More

Working with Mark was excellent. He was extremely helpful, answered all of my questions and responded quickly. He made the entire process easy. I would definitely recommend working with him. helpful, answered all of my questions and responded quickly. He made the entire process easy. I would definitely recommend working with him. More

Easy online appt booking. Ashley was able to get me in and out in no time. She kept me informed throughout the process. The whole 15000 miles check up went smoothly. Great service overall and out in no time. She kept me informed throughout the process. The whole 15000 miles check up went smoothly. Great service overall More

I spent way more than expected but the service was phenomenal. I appreciate them for being at work during this pandemic. They gave me 5 star service for sure. phenomenal. I appreciate them for being at work during this pandemic. They gave me 5 star service for sure. More

You guys are awesome! Thank you for quick efficient service, answering my questions and the extra clean up required in light of covid. Nick is awesome. service, answering my questions and the extra clean up required in light of covid. Nick is awesome. More

I had a great experience with Ganley’s Service Department... I was able to drive in and have an oil change PLUS a belt and pully change in less than 2 hours! and a car wash too! Great job! Department... I was able to drive in and have an oil change PLUS a belt and pully change in less than 2 hours! and a car wash too! Great job! More

These people treated me like crap had three 3 recalls pick up my car the window falls out I take it back they look at me like it's my fault said they had to order parts for the headlight recall a week la pick up my car the window falls out I take it back they look at me like it's my fault said they had to order parts for the headlight recall a week later they say oh that's not the problem I say what what's the problem they wouldn't tell me they said that'll be $125 to put on a machine now they had my car for a week so anyways the recall was the problem because I took it to another dealer and they showed me they did nothing but want to charge me and we're very rude my family has bought many cars from there never ever again funny thing is once my headlights were fixed I was trading at car in and picking up a new car there not at that dealership again very rude and didn't even fix the problem More

Excellent and fast service. They are definitely doing their part to combat the Covid 19 virus. I sat in the waiting area and watched an associate sanitize every area! their part to combat the Covid 19 virus. I sat in the waiting area and watched an associate sanitize every area! More