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Ken Ganley Ford Parma
Parma, OH
2,921 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,921 reviews
June 11, 2020
This is my second vehicle from this dealer both times I was treated respectful and well. Robert was fun to converse with. The F&I manager (I cant remember his name, bald guy w tattoos) pulled Some magic was treated respectful and well. Robert was fun to converse with. The F&I manager (I cant remember his name, bald guy w tattoos) pulled Some magic and was able to secure zero percent financing for my marginal, rebuilding credit score. Love the truck, even my girlfriend loves the truck. A+ all around. More
by Twilliamson914
Employees Worked With
Robert smitherman
June 11, 2020
Oil change due THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to ensure safety. Thank you Dale Jackson More
by JACKSON.DALE.RICK@GMAIL.COM
Verified CustomerJune 11, 2020
Great service very friendly staff! Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service has greatly improved from 2009. More
by JIMDAMRON
Employees Worked With
Other Employees :
Nick Seminatore, Ashley Neely, Brandon Taylor-Mitchell
June 09, 2020
Brandon was an excellent salesman. He made the process as easy as it could possibly be. The parts for the truck came in later than expected but that’s not their fault. Great service and everyone was really n easy as it could possibly be. The parts for the truck came in later than expected but that’s not their fault. Great service and everyone was really nice More
by 18corolla
Employees Worked With
Brandon Taylor-Mitchell
June 08, 2020
Thank you Tom and Brandon for making the buying process so easy! Brandon was extremely helpful and makes you want to return for the next deal. We really enjoy the Explorer! so easy! Brandon was extremely helpful and makes you want to return for the next deal. We really enjoy the Explorer! More
by Msmalley
June 05, 2020
No happy at all motor ticking mechanic fed me so bull said was fixed still having problems service not done before selling vehicle upset customer said was fixed still having problems service not done before selling vehicle upset customer More
by WALLACWILLY32
June 05, 2020
Did fast efficient service on recall item. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. More
by PSAMUEL56
Employees Worked With
Jeremy Machacek Service Advisor
June 04, 2020
Have been getting service on my vehicle which was purchased years ago at a different dealership. I decided to purchase from Ganley because I was happy with the service I had been getting on the prev purchased years ago at a different dealership. I decided to purchase from Ganley because I was happy with the service I had been getting on the previous vehicle. I wanted to show a little customer loyalty. More
by KEVIN.MELISSA
Employees Worked With
Robert (in sales) 5 stars - very helpful, Robert Brown, Nick Seminatore, Ashley Neely, Brandon Taylor-Mitchell
June 04, 2020
Great dealer, went out of their way to make sure we were happy with our beautiful "Blue Jeans Metallic" 2015 Ford F-150. It was well worth an hours drive to purchase such a great truck! And our salesman B happy with our beautiful "Blue Jeans Metallic" 2015 Ford F-150. It was well worth an hours drive to purchase such a great truck! And our salesman Bolaji was the best ever!!! More
by Crossfire
Employees Worked With
Other Employees :
Robert Brown, Nick Seminatore
May 29, 2020
Very helpful And knowledgeable people at West Ganley Ford, Sales person Bolajii Adeyemi was very Helpful with my 2019 F150 , I love my F150 2019!!! Ford, Sales person Bolajii Adeyemi was very Helpful with my 2019 F150 , I love my F150 2019!!! More
by Keopaseuth Sengsourichanh
Employees Worked With
