Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ford Explorer Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a lot easier. More
Good work, fairly priced Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off by the cost of an item during routine maintenance, they removed the price of the item from my bill. Great service center to work with! During this difficult social distancing period, they had everything under control and made me feel very safe. More
Service department is rated the Best I have gone to !!!! I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank Tom Yerace for selling us the 2020 Ford Fusion this is our second Fusion we have owned. I bought the 2020 Ford Fusion for my wife for our 50th Anniversary present !!! My son now owns the 2014 and it NEVER gave us any problem EVER !!! What a Great Car !!! I worked and retired from Ford Motor Company and I am very proud of everything from Ganley Ford and Ford Motor Company Great Cars !! Thank you, Jim & Gloria Simonson More
I had a good experience in the sale. The sale was handled professionally I was pleased with the salesman as well. He was knowledgeable of the car I was purchasing professionally I was pleased with the salesman as well. He was knowledgeable of the car I was purchasing More
Great sales and service. Very pleasant experiences. Great to do business. Very satisfied. Robert and Nick have always taken great care of me. Very prompt and thorough service and sales. to do business. Very satisfied. Robert and Nick have always taken great care of me. Very prompt and thorough service and sales. More
The sales team was very polite and professional. They worked with me and let me know all the steps during the buying process. Over all a great experience. worked with me and let me know all the steps during the buying process. Over all a great experience. More
Our experience working with Brandon was very professional from start to finish. I was so impressed with his customer service, in particular his art of communicating with us. He kept us posted along the way. from start to finish. I was so impressed with his customer service, in particular his art of communicating with us. He kept us posted along the way. I would highly recommend Brandon to friends and family!! More
Brandon was very thorough and helpful . Called me back when he said he would and kept his word on everything. A pleasure buying a car from him. when he said he would and kept his word on everything. A pleasure buying a car from him. More
Good service but not coved compliant I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that wa I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that waited on me was not wearing a mask and she was the first person I saw some of the people in the service department were wearing masks and some weren’t. I was and didn’t feel safe walking in and seeing employees not. More
Accommodated me even though I read the appointment date wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. More