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Ken Ganley Ford Parma
Parma, OH
2,923 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,923 reviews
June 27, 2020
My experience at Ganley Ford West was very good. Salesman Austin was very helpful & professional. GM Matt also very helpful in the process. Very pleased with my purchase! Austin was very helpful & professional. GM Matt also very helpful in the process. Very pleased with my purchase! More
by catarlene
Verified Customer
June 26, 2020
Review I am very pleased with the service and absolutely trust everyone with my car. Everyone is super friendly and helpful. I highly recommend Ganley servic I am very pleased with the service and absolutely trust everyone with my car. Everyone is super friendly and helpful. I highly recommend Ganley service. More
by DEBBIEM0
Employees Worked With
Ashley Neely
June 26, 2020
Great service! The Service advisors Ashley and Nick were great to work with! Got a quick appt for a oil change and tire rotation and they also washed my vehicle ... see you in another 5000 miles.... Thanks great to work with! Got a quick appt for a oil change and tire rotation and they also washed my vehicle ... see you in another 5000 miles.... Thanks More
by RAM9735
Employees Worked With
Nick Seminatore, Ashley Neely
June 26, 2020
Always an easy experience dealing with Ganleys service department. Haven't had any issues getting in when I needed and they have always went above and beyond in my opinion. department. Haven't had any issues getting in when I needed and they have always went above and beyond in my opinion. More
by BRIAN86BROWN
Employees Worked With
Nick Seminatore
June 26, 2020
Ganley Ford always receives my car with a smile and keeps me informed along the way. I also appreciate that my car gets washed. At pick up the entire invoice is gone over for me. me informed along the way. I also appreciate that my car gets washed. At pick up the entire invoice is gone over for me. More
by sus611gra
Employees Worked With
Nick Seminatore
June 26, 2020
Scheduled oil change Each time I visit this dealership to have my oil changed staff are courteous and quick. I used to go to quick lube places, but after purchasing the c Each time I visit this dealership to have my oil changed staff are courteous and quick. I used to go to quick lube places, but after purchasing the car at Ganley I have only come here. The price is great and I know that my car is getting the Ford treatment. More
by LARAPARKS75
Employees Worked With
Ashley Neely
June 26, 2020
Great customer service! CJ made us comfortable and found the best rates possible. From service to sales... Just a great experience all around! Thank you CJ! the best rates possible. From service to sales... Just a great experience all around! Thank you CJ! More
by TIMSJWL1
June 26, 2020
The Ford Ganley West Dealership has awesome customer service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 More
by SHELLESIGMA
Employees Worked With
Other Employees :
Daniel Walker, Nick Seminatore, Ashley Neely, Brandon Taylor-Mitchell
June 26, 2020
I've purchased 2 vehicles and I referred several of my friends and family. I am overall pleased with Ganley. Mark , Bilaji are amazing . Westside friends and family. I am overall pleased with Ganley. Mark , Bilaji are amazing . Westside More
by MZ.LOLITA1364
