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Ken Ganley Ford Parma
Parma, OH
2,923 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,923 reviews
July 01, 2020
Last minute scheduling for the Works I called Service and Nicholas scheduled me right in for Saturday morning as I was taking a last minute trip and did not want to travel until my SUV ha I called Service and Nicholas scheduled me right in for Saturday morning as I was taking a last minute trip and did not want to travel until my SUV had the Works package. It had less than 10,000 total miles, but I feel better knowing all is well before traveling. Had my SUV in and out within an hour for my 8 hour trip. You guys are the BEST! More
by CARLA.WINTERS58
Verified Customer
June 30, 2020
I was completely satisfiedEverything was done on time in a good manner friendly as I requested easy appointment schedule done quickly with ford service professionals a good manner friendly as I requested easy appointment schedule done quickly with ford service professionals More
by dw1985611
Employees Worked With
Nick Seminatore
June 30, 2020
Wonderful service. The gentlemen I worked with were detail oriented, professional and answered all of my questions thoroughly. Will be recommending to friends and family. detail oriented, professional and answered all of my questions thoroughly. Will be recommending to friends and family. More
by Aileen Klauer
June 29, 2020
I purchased a 2011 Ford Focus SE sedan in 2018 from Mark Rezzano. He was patient, professional, funny and down to earth. I returned for services and got a chance to meet Ashley and Nick. Friendly. Professio Rezzano. He was patient, professional, funny and down to earth. I returned for services and got a chance to meet Ashley and Nick. Friendly. Professional. Thorough. I didn't feel rushed or pressured to buy a car while checking out cars, and when it came time for servicing, Ashley and Nick worked together and explained things upfront and verified things for me in advance. When it comes time for me to buy again, there is no doubt that Ganley West Ford and Mark Rezzano will be my first stop!!! More
by JoyNDriving
June 28, 2020
Thumbs up Went in for an oil change got the change and was out the same day. Engine light was on and they worked with me on the price. Went in for an oil change got the change and was out the same day. Engine light was on and they worked with me on the price. More
by mdh
Employees Worked With
Nick Seminatore, Ashley Neely
June 28, 2020
The coordinator took care since my arrival, came to provide a heads up when there was going to be a 20 minutes delay during the recall repair. Excellent communication and attention. provide a heads up when there was going to be a 20 minutes delay during the recall repair. Excellent communication and attention. More
by Eric Arce
June 27, 2020
Brandon was so helpful and helped me find the car just for me. I love my Ford Explorer!! Thank you Brandon! Traci Sapienza was wonderful too she helped me so much! I had a wonderful experience. for me. I love my Ford Explorer!! Thank you Brandon! Traci Sapienza was wonderful too she helped me so much! I had a wonderful experience. More
by bholcomb02
Employees Worked With
Traci Sapienza , Brandon Taylor-Mitchell
June 27, 2020
Oil change, new tires and check engine light on. I got four new tires, an oil change and my check engine light checked. Everyone was nice and explained what was going on. The car was washed and parke I got four new tires, an oil change and my check engine light checked. Everyone was nice and explained what was going on. The car was washed and parked in an easy to reach spot. More
by Lshort12
Employees Worked With
Ashley Neely
