Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
2,930 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,930 reviews
July 21, 2020
Easy to set up service appointment. I was taken care of quickly when I arrived. Service was performed quickly while I waited. I was very pleased. quickly when I arrived. Service was performed quickly while I waited. I was very pleased. More
by SCOTTNAGY99
Verified CustomerEmployees Worked With
Ashley Neely
July 21, 2020
Work was done in a timely manner. Dealership was clean. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. More
by LMRILEY123
Employees Worked With
Ashley Neely
July 21, 2020
A great place to have your car serviced at. They are always willing to make your experience with them pleasurable. Thank you and I appreciate your kind and prompt service. always willing to make your experience with them pleasurable. Thank you and I appreciate your kind and prompt service. More
by YTHOMPSONWITHERSPOON
Employees Worked With
Sonny Agosto
July 20, 2020
Very Good,Fast and Professional Service. I would Recommend anyone looking for a Car to come there!!! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️Thank you very much Love the Car! Recommend anyone looking for a Car to come there!!! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️Thank you very much Love the Car! More
by Sandyrush5112
Employees Worked With
July 20, 2020
I was very happy with service experience and the service writers done an excellent job they got the job done in a good time and I was happy with the service writers done an excellent job they got the job done in a good time and I was happy with the service More
by NP.KELLEY
Employees Worked With
Nick Seminatore, Ashley Neely
July 20, 2020
Set appoint for 9am, kept my car the entire day and observed them getting to my car at 4pm with a quick look and “he’s been working on it and we don’t have an answer for you, will need another day”. N observed them getting to my car at 4pm with a quick look and “he’s been working on it and we don’t have an answer for you, will need another day”. No progress updates and ignored me in waiting area. Worst dealer experience ever. More
by kman3786
Employees Worked With
Nick Seminatore
July 17, 2020
The staff was very friendly and helpful. They called multiple times to give updates and let me know the progress of my car. Great customer service. multiple times to give updates and let me know the progress of my car. Great customer service. More
by Amandareali
Employees Worked With
Jeremy, Ashley Neely
July 17, 2020
No wait, easy drop off, attendant said it would be about an hour wait and it was. Attendant also helped me receive a discount which I was very appreciative of! an hour wait and it was. Attendant also helped me receive a discount which I was very appreciative of! More
by HAZEN
Employees Worked With
Ashley Neely
July 17, 2020
Car in for sync WiFi problem.screen freezes so told to shut off hotspot app. Seems to me this app. Is not working why offer it if it doesn’t work shut off hotspot app. Seems to me this app. Is not working why offer it if it doesn’t work More
by LOMBO2202
Employees Worked With
Employees not listed
July 17, 2020
I had my car in for service and the staff was courteous and Scott Hill did a excellent job on my car. His work is very professional and done in a timely manner, and Scott Hill did a excellent job on my car. His work is very professional and done in a timely manner, More
by ANNABEALL
Employees Worked With
Scott Hill is rated a 5 star (the mechanic), Nick Seminatore
