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Ken Ganley Ford Parma
Parma, OH
2,932 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,932 reviews
August 02, 2020
Danny was very helpful in my car buying experience. He was a pleasure to work with and I would recommended him to anyone looking for a new car. was a pleasure to work with and I would recommended him to anyone looking for a new car. More
by Merycastano49
Verified CustomerEmployees Worked With
Daniel Walker
July 30, 2020
I have been dealing with Ganley ford west for many years. I have a great deal of trust in their work. The prices this time were outrageous but I'm guessing it is because of the virus. $1500.00 fo years. I have a great deal of trust in their work. The prices this time were outrageous but I'm guessing it is because of the virus. $1500.00 for an alternator and a oil change is out of this world. I still give them 5 stars but will pay more attention to price in the future. Thank you More
by CLARK4401
Employees Worked With
Daniel Walker
July 29, 2020
Thanks for Brandon professional assistance in showing and helping qualifying me for Ford Escape car: your Service Dept. advised me of the danger ovf my Ford Edge and costs for major repairs. and helping qualifying me for Ford Escape car: your Service Dept. advised me of the danger ovf my Ford Edge and costs for major repairs. More
by JMD48
Employees Worked With
Brandon Taylor-Mitchell
July 28, 2020
Had a great experience! Very efficient and honest. Gave follow up info for future work needed on car. The quote and paperwork waiting for me. follow up info for future work needed on car. The quote and paperwork waiting for me. More
by KATYMDAMBROSIO
Employees Worked With
Jeremy, Ashley Neely
July 28, 2020
They provided fast service and communicated very well. The location is very convenient. They offer an array of services. I will definitely be using them again. The location is very convenient. They offer an array of services. I will definitely be using them again. More
by finallyfree2day
Employees Worked With
Nick Seminatore
July 28, 2020
Ashley was awesome. My oil change and inspection was done efficiently and I was on the road within the hour. Everything went smoothly and the car was washed which is a nice touch. efficiently and I was on the road within the hour. Everything went smoothly and the car was washed which is a nice touch. More
by Denise
Employees Worked With
Ashley Neely
July 28, 2020
Fast, courteous service. Nick did an excellent job. Tire was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. More
by jwm85
Employees Worked With
Nick Seminatore
July 28, 2020
I took my vehicle in for a semi annual inspection (tire rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department wa rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department was very professional and kept me up to speed on the cost and it was done in a timely manner. More
by crj385
Employees Worked With
Jeremy Machacek
July 27, 2020
This is our second time working with Mark and it was great! He’s very polite and helpful and gets right down to business! Thank you! great! He’s very polite and helpful and gets right down to business! Thank you! More
by MICHLINEW
July 23, 2020
From the phone call to set up service, to signing in, to leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even ran my car through the car wash! I'm sorry I didn't note the man's name that helped me. He was working with Nick at the desk when I entered. More
by esabo123
Employees Worked With
Nick Seminatore
