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Ken Ganley Ford Parma
Parma, OH
2,505 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,505 reviews
June 20, 2024
I have always gotten good service here when it was Gillingham and it continued with Ganley. I have been with Gillingham and Ganley for over 40 years. Gillingham and it continued with Ganley. I have been with Gillingham and Ganley for over 40 years. More
by SUPERREF36
Verified Customer
June 19, 2024
Austin was cordial and helpful at every turn. He was knowledgeable about every question asked, and centered my concerns as a customer. He felt like a partner in this process, not someone trying t He was knowledgeable about every question asked, and centered my concerns as a customer. He felt like a partner in this process, not someone trying to push something on me. I have a deep appreciation for his assistance over the past few months. More
by Ataylor49
Employees Worked With
June 19, 2024
Very friendly and helpful. Very easy to deal with. Made my experience a pleasure. Delightful Very easy to deal with. Made my experience a pleasure. Delightful More
by Kato1s
Employees Worked With
June 19, 2024
He was very informative. and answered all my questions. He told me how much wear I had remaining on my tires. and answered all my questions. He told me how much wear I had remaining on my tires. More
by BOOTZY50
Employees Worked With
June 18, 2024
Made my switch from Ram into a brand new F150 a very smooth, easy process. smooth, easy process. More
by ghensley
June 18, 2024
George was very kind and professional. He kept me updated throughout the process. Would recommend this dealer to friends and family He kept me updated throughout the process. Would recommend this dealer to friends and family More
by ALEXBURNS626
Employees Worked With
June 17, 2024
Still giving good service even after being sold. Glad to see many of the previous employees still on the job. I was worried I might need to change dealers. So far, so good. Glad to see many of the previous employees still on the job. I was worried I might need to change dealers. So far, so good. More
by TCAR5446
June 17, 2024
My experience was great. We had CJ as our sales rep. She did a great job of showing me and my wife around and finding exactly what I was looking for. I would definitely recom We had CJ as our sales rep. She did a great job of showing me and my wife around and finding exactly what I was looking for. I would definitely recommend CJ to anyone looking to purchase their next vehicle. She was patient as she gave us time and space in making our final decision on our purchase. Thanks CJ More
by Crichardson14
June 16, 2024
Not enough staff. Nice people overworked No one answered the phone “Ford” system for tracking parts stinks Not seamless for one associate to help or answer questi Nice people overworked No one answered the phone “Ford” system for tracking parts stinks Not seamless for one associate to help or answer questions if another associate initiated paperwork on an issue or repair More
by BDUBSINFO
Employees Worked With
