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Ken Ganley Ford Parma
Parma, OH
2,937 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,937 reviews
September 04, 2020
I came in from a advertisement price and there wasn’t any according to management of sales. So they tried to get me as close as possible according to management of sales. So they tried to get me as close as possible More
by pitin8201
Verified Customer
September 04, 2020
Ganley Ford is close to work and home. The people were friendly and we're able to work the deal on the vehicle I wanted. There was no pressure from sales to purchase the truck. friendly and we're able to work the deal on the vehicle I wanted. There was no pressure from sales to purchase the truck. More
by jhassett
September 04, 2020
Very Nice and accommodating. Provided actual deal and was happy to explain. Always enjoy dealing with them, Honest and accurate and reasonably priced.Love them. happy to explain. Always enjoy dealing with them, Honest and accurate and reasonably priced.Love them. More
by JOECONWAY135
September 03, 2020
Very easy to work with and accommodating. Worked with me one other dealerships said they couldn’t. Although signing any sort of contract can be tedious, they made it very painless and quick. I would recomm one other dealerships said they couldn’t. Although signing any sort of contract can be tedious, they made it very painless and quick. I would recommend Ganley Westside and Mark Rezzano to anyone. More
by Cformica
September 03, 2020
Well I have the car for 4 miles and I had trouble Well I have the car for 4 miles and I had trouble starting it. When I finally got the car started I got error message lights of check engine track o Well I have the car for 4 miles and I had trouble starting it. When I finally got the car started I got error message lights of check engine track off and VSC lights . Take the car back to Ganley Ford they kept it for over a week before they got back to me about it . I returned the loaner car that they gave me. they give me the keys and didn't tell me anything they did it to the car. When I went out to the car to get into it and noticed that there was scratches and stuff on the front end as if the car hit. I went back in to the dealership and was told they didn't do anything to the car. So because of this experience I would not be recommending Ganley Ford West as a dealership that I would use again . More
by JR95959
Employees Worked With
Adam Singer
September 01, 2020
This dealership is the best’ Everyone is very helpful and knowledgeable! The staff even helps me set up my Ford pass account. I will bring all my cars here for repairs and maintenance. and knowledgeable! The staff even helps me set up my Ford pass account. I will bring all my cars here for repairs and maintenance. More
by Wardy916
September 01, 2020
Received an appointment in a timely matter, fix my car. But you would have thought they would have washed it cleaned it for $200.00 plus dollars? But you would have thought they would have washed it cleaned it for $200.00 plus dollars? More
by bonniejeff
Employees Worked With
Ashley Neely
September 01, 2020
Excellent experience have purchased last 3 cars at Ganley West and have all service done there. Two years ago I moved from Fairview to further east I continue to travel the extra time and distance because I West and have all service done there. Two years ago I moved from Fairview to further east I continue to travel the extra time and distance because I know my car and well being in good hands. More
by rubarb14
Employees Worked With
Nick Seminatore
