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Ken Ganley Ford Parma
Parma, OH
2,938 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,938 reviews
September 28, 2020
They really care about your expectations and try to their best for that. They are considering all alternatives for you to get a really good deal. I had a wonderful experience with them and I recommand them! best for that. They are considering all alternatives for you to get a really good deal. I had a wonderful experience with them and I recommand them! More
by Sylvain.ferrandon
Verified Customer
September 23, 2020
I had a very solid experience w Ganley and appreciated the professional of the whole team but especially AJ Bruno who is an excellent salesperson. Very knowledgeable, low pressure, patient and straight fo the professional of the whole team but especially AJ Bruno who is an excellent salesperson. Very knowledgeable, low pressure, patient and straight forward. I would highly recommend him. More
by Gil
September 23, 2020
Brandon was very helpful. Not pushy at all and seemed very genuine to help me get my vehicle. He was attentive and professional. Highly recommend. very genuine to help me get my vehicle. He was attentive and professional. Highly recommend. More
by RP
Employees Worked With
Brandon Taylor-Mitchell
September 22, 2020
Great service department! Unfortunately none of your sales team knows how to synch my phone to the vehicle's guidance system. So that is a feature that I can't use. sales team knows how to synch my phone to the vehicle's guidance system. So that is a feature that I can't use. More
by LAURAHAYSINTERNET
September 21, 2020
Great Service! Would highly recommend Ganley Ford West for any of your service needs. If your looking for a new car John Rupert was awesome! for any of your service needs. If your looking for a new car John Rupert was awesome! More
by Cherriseeman
September 16, 2020
I can't say enough good things about my experience in buying from Ganley! I got the BEST deal! I had the best sales consultant ever! Austin Simpson was awesome! A pleasure! He was so personable! Explaine buying from Ganley! I got the BEST deal! I had the best sales consultant ever! Austin Simpson was awesome! A pleasure! He was so personable! Explained everything about my new Escape. He had all the info and know how! This is my 3rd new Ford and my second purchase from Ganley. Thank you all for getting me on the road! Kimberly Keaton More
by KFK1025
Employees Worked With
Other Employees :
Nick Seminatore, Ashley Neely, Danielle Stringer
September 15, 2020
I was there almost 4hrs and never saw anyone clean or sanitize anything. The Service Dept. I didn't wait to see if they sanitized my vehicle. But the waiting room had customers in and out and no one was sanitize anything. The Service Dept. I didn't wait to see if they sanitized my vehicle. But the waiting room had customers in and out and no one was there to clean between customers. Sad! Today Ganley West failed the Customer. Still love the service but. Covid-19 is still real. More
by Road Warrior
Employees Worked With
cashier She noticed we were there for a few hrs., Ashley Neely
September 14, 2020
A very nice comfortable experience. No high pressure sales, just told Brandon what I wanted and he went to work finding me a beautiful truck. sales, just told Brandon what I wanted and he went to work finding me a beautiful truck. More
by mmayfield350
Employees Worked With
Brandon Taylor-Mitchell
September 12, 2020
Mark was a great salesperson and accommodating to all of our needs. He was on top of everything and had things ready to go for us upon arrival. The Prius we purchased is such a great car and exceeds all of our needs. He was on top of everything and had things ready to go for us upon arrival. The Prius we purchased is such a great car and exceeds all of my expectations. More
by amandavartorella
Employees Worked With
September 11, 2020
Nice and friendly place, aj was very friendly and the service on the vehicle was good and I got a good price for my wiper blades service on the vehicle was good and I got a good price for my wiper blades More
by GEORGEHEAVENER
