Ken Ganley Ford Parma

They made my getting a new vehicle a pure pleasure. I turned in my old lease vehicle and got another vehicle with in two hours. turned in my old lease vehicle and got another vehicle with in two hours. More

Every question i had was a answered as well as took the extra time to explain the work order as well go back to the vehicle and physically show me. Truly over the top customer service! Thank you. extra time to explain the work order as well go back to the vehicle and physically show me. Truly over the top customer service! Thank you. More

Although I waited a week and a half for my car to get serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and CJ for their help im satisfied. More

Traded in our minivan for an Explorer. Happy with the trade in offer for the van and the lease for the Explorer. Adam was thorough and answered all of our questions. Appreciate the great service. trade in offer for the van and the lease for the Explorer. Adam was thorough and answered all of our questions. Appreciate the great service. More

The service person that helped me was understanding, polite, and professional from beginning to end. He made it a pleasure to for me to have my vehicle repaired there. polite, and professional from beginning to end. He made it a pleasure to for me to have my vehicle repaired there. More

Walked in thinking, here we go, having to deal with pushy sales people. But to my surprise they were not pushy at all. They helped me to find the exact truck I was looking for and worked with on a price we c sales people. But to my surprise they were not pushy at all. They helped me to find the exact truck I was looking for and worked with on a price we could all agree on. Thank you John and Aj. You to were a pleasure to work with and I would highly recommend you and the dealship to all my friends and family. Look forward to working with you on my next vehicle purchase. More

The staff was very friendly, professional and very helpful. Made me feel very comfortable which is hard to do at a dealership or mechanic shop to me. I will using this shop regularly for my repairs an helpful. Made me feel very comfortable which is hard to do at a dealership or mechanic shop to me. I will using this shop regularly for my repairs and services. Great job everyone! More

Jeremy Machacek showed excellent customer service. He was knowledgeable, courteous & kind. He answered my questions & concerns to my satisfaction. Excellent dealership. I Give 5 stars knowledgeable, courteous & kind. He answered my questions & concerns to my satisfaction. Excellent dealership. I Give 5 stars More

Dave is fantastic and made having my car towed a positive experience. I'll be back to Ganley thanks to his and the entire team's service! experience. I'll be back to Ganley thanks to his and the entire team's service! More

I went in for a routine oil change. I also asked them to look at my driver's door because it feels like it's sticking but I was told that they don't have anybody on duty on Saturday that could look at that look at my driver's door because it feels like it's sticking but I was told that they don't have anybody on duty on Saturday that could look at that to fix it so the only lube the door. When I got home it's still doing the same thing so I'll have to address that at another time. It's not always convenient for me to do a service appointment during the week. More