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Ken Ganley Ford Parma
Parma, OH
2,947 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,947 reviews
March 12, 2021
Ganley Ford west is the best place to go for a vehicle they will work with you to get a vehicle that you wants t they will work with you to get a vehicle that you wants t More
by Taylorg358
Verified Customer
March 11, 2021
Everything was great. Sales team worked out great for the truck I was looking for. Trade in was more then I expected. I can't thank u guys more. Love my truck..thank u..Phil T. truck I was looking for. Trade in was more then I expected. I can't thank u guys more. Love my truck..thank u..Phil T. More
by MDHB1999
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell, AJ Bruno
March 05, 2021
Great team of professionals! Highly recommend working with them on finding what works best for your budget and family needs! Will definitely be back for our next car. with them on finding what works best for your budget and family needs! Will definitely be back for our next car. More
by David8815
March 02, 2021
The salesman and finance manager were very helpful and professional. They provided me and my family with the best deal possible and I will definitely come back in tbe future. professional. They provided me and my family with the best deal possible and I will definitely come back in tbe future. More
by DustinR2525
March 02, 2021
The sales person Mark was patient n understanding and Nick the financial. The building was nice and clean. I have gone to Mark many times. This is my third car purchase from him. Thank you Mark! Nick the financial. The building was nice and clean. I have gone to Mark many times. This is my third car purchase from him. Thank you Mark! More
by evanrodriguez630
Employees Worked With
February 27, 2021
Outstanding service from John and Bolajio. Got exactly what we wanted. Great communication. Listened to what I wanted. Not pushy. Treated me with respect. Very responsive to all requests. what we wanted. Great communication. Listened to what I wanted. Not pushy. Treated me with respect. Very responsive to all requests. More
by Katwoman1230
February 17, 2021
Excellent experience with Dan & CJVery Excellent experience with Dan & CJ Very professional,Friendly straight to the point.. they made purchasing a vehicle a very pleasant experience. I pi Excellent experience with Dan & CJ Very professional,Friendly straight to the point.. they made purchasing a vehicle a very pleasant experience. I pick my car over the internet it was everything I expected. Highly recommend More
by Tracieannmccray61
February 15, 2021
Mark rezzano was my sales guy. He made me feel comfortable in my decision making and also was very friendly. Great job Mark I’m enjoying my vehicle comfortable in my decision making and also was very friendly. Great job Mark I’m enjoying my vehicle More
by JACQUELINERAINES69
February 11, 2021
Hands down the best customer service I’ve ever received!! Everyone was so nice. Went out of their way to explain everything to me!! Took extra time to go over everything that the Explorer has to offer. Even Everyone was so nice. Went out of their way to explain everything to me!! Took extra time to go over everything that the Explorer has to offer. Even told me I can call back if I have any other questions. More
by nvelez1976
February 02, 2021
I would recommend Ganley West to friends and family I felt my salesperson CJ went out of her way to help me feel comfortable about leasing a car for the first time I definitely feel I could contact CJ an felt my salesperson CJ went out of her way to help me feel comfortable about leasing a car for the first time I definitely feel I could contact CJ anytime with questions or concerns More
by jntslack
Employees Worked With
