Ken Ganley Ford Parma

Awesome experience. First time taking my car there and was very impressed with how efficiently the team serviced my vehicle. I will definitely be taking my car back here for its next service appointment. was very impressed with how efficiently the team serviced my vehicle. I will definitely be taking my car back here for its next service appointment. More

The work performed was excellent. The parts department did run into some issues with first procuring the parts, then on their arrival finding they'd ordered two of the same side, which is the only reason did run into some issues with first procuring the parts, then on their arrival finding they'd ordered two of the same side, which is the only reason this visit gets four stars. Everything was resolved however and Dave in Service came through by offering a loaner, due to the extended delays. This helped my situation quite a bit. I have the vehicle back now, it's like it was when it was new again. It's why I keep going back to Ganley. Sure I could find less expensive options, but you cannot beat the quality of work or the warranty provided on that work. The people are friendly and willing to help, but it's them standing by their work that means the most. The lady at the cashier window, whose name I now cannot remember for the life of me (sorry), was just such a pleasure to deal with as well. Thank you all for another great experience! More

Easiest purchase ever!! Mark r made the process stress free! Car was in great shape upon delivery. I Will definitely be back for future purchases. free! Car was in great shape upon delivery. I Will definitely be back for future purchases. More

John and his team are excellent. They go above and beyond and are so helpful. Thank you again for all your help on this new purchase! and are so helpful. Thank you again for all your help on this new purchase! More

Recently purchased a new 2021 Ford Ranger from the sales person Danny sales manager John and finance manager Nick all very helpful throughout my entire experience . I would recommend this dealership to othe person Danny sales manager John and finance manager Nick all very helpful throughout my entire experience . I would recommend this dealership to others. A very friendly experience. More

Service department is always helpful and courteous. I have always found their work to be of good quality and good value. They kept in contact as they worked on the car. have always found their work to be of good quality and good value. They kept in contact as they worked on the car. More

Always room for improvement, this dealership gets it done right. Schedule times are good and the service was good also, but like I said it always room for improvement right. Schedule times are good and the service was good also, but like I said it always room for improvement More

Very informative on issues with my car an suggestions on how to fix it. Went for oil change very satisfied with everything.car wash plus how to fix it. Went for oil change very satisfied with everything.car wash plus More

Quick and friendly! Never feel like they’re trying to scam me into buying services I don’t need. I always use “The Works” coupon when I get my Ford serviced and it’s a great price. scam me into buying services I don’t need. I always use “The Works” coupon when I get my Ford serviced and it’s a great price. More

Great service! Employees are friendly And knowledgeable, they were able to fit me in to the schedule in a timely manner. I highly recommend Ganley Ford West they were able to fit me in to the schedule in a timely manner. I highly recommend Ganley Ford West More