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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
2,948 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,948 reviews

April 27, 2021

The people at Ganley West go out of their way to accommodate you. They are honest and always do a great job. I gladly drive from Willoughby for their great service More

by 86METZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Apr 27, 2021 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Apr 27, 2021 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2021

iThis is a great place to get your car from i recommend i This is a great place to get your car from i recommend everyone to get a car from here very good service and quality More

by debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Report | Print
Apr 27, 2021 -

Ken Ganley Ford Parma responded

Thank you, Debbie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

Apr 27, 2021 -

Ken Ganley Ford Parma responded

Hi Debbie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2021

Austin Simpson was awesome with helping my wife and I purchased a new Ford Explorer. Our vehicle was not on the lot and within a day Austin and John made sure we had the vehicle when promised. Great job! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2021 -

Ken Ganley Ford Parma responded

Thank you, David, for choosing Ganley Ford West, your feedback and rating mean a lot to us. We're glad Austin and John were able to help, and we hope to see you again!

Apr 27, 2021 -

Ken Ganley Ford Parma responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2021

Great place to deal with friendly workers thay are out to help you with out a problem that's why I'll go back. Thanks ken More

by Train 5814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Report | Print
Apr 27, 2021 -

Ken Ganley Ford Parma responded

Thank you for the kind words for Ken and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Apr 27, 2021 -

Train 5814 responded

Sure will do that if i need help i will call y'all stay well stay safe. Ken

Apr 27, 2021 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2021

Staff went out of their way to ensure I drove away in my dream car. The team was friendly and allowed my son to look at all the cars (he’s eight). More

by missonya44112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2021 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2021

They were great. CJ did a very good job and got me the best deal possible. I’ll be back for any future purchases. The process went very smooth from sales to signing the papers. More

by MATTOZELLO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
Report | Print
Apr 23, 2021 -

Ken Ganley Ford Parma responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with C.J. here at Ganley Ford West.

Apr 23, 2021 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

The Service Department at Ganley Ford West has always been great. The most recent visit was again another timely and as expected service experience. Everyone has been great. I would recommend service at More

by Robert Trapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Report | Print
Apr 25, 2021 -

Ken Ganley Ford Parma responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 22, 2021

Everyone was friendly and ready to help solve the problem. No problem returning to this dealership. People on the phone were very helpful in getting me to the correct department More

by Rich rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Trainer
Report | Print
Apr 23, 2021 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford West.

Apr 23, 2021 -

Ken Ganley Ford Parma responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2021

Thank you for service, everyone was very friendly. Engine light came on while driving I trust Gainly will take care of my vehicle. Thanks again for all help! More

by slaughter.k5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Neely, Holly Welton
Report | Print
Apr 21, 2021 -

Ken Ganley Ford Parma responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate you choosing Ganley Ford West, and look forward to having you as one of our valued customers for many more years to come!

Apr 30, 2021 -

slaughter.k5 responded

Thank you

April 20, 2021

Had sway bar links replaced. A bit on the pricey side. Also had recall work done to my full satisfaction. Overall very happy with service. More

by Mustang01gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Report | Print
Apr 20, 2021 -

Ken Ganley Ford Parma responded

We sincerely value your business and look forward to your next visit. Please let us know if we can be of any further assistance. We're always happy to help.

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