Ken Ganley Ford Parma

The car is junk with all the noise it's making. Keep starting over and over. Sounds like a air conditioner on the freeway. There is popping going on and something will be done about this car . starting over and over. Sounds like a air conditioner on the freeway. There is popping going on and something will be done about this car . More

I recently took my 2007 Mustang in for much needed service. It sits in the garage during the winter and needed a new battery, tires, front brakes, and tie rods not to mention an oil change and fluid e service. It sits in the garage during the winter and needed a new battery, tires, front brakes, and tie rods not to mention an oil change and fluid exchanges. The service advisor, David Moga, took me back to the service bay to show me the wear on the front brakes and other recommended maintenance. He kept me fully informed of progress on my car. When I got my car back it rides like a dream! I wholeheartedly trust and recommend the Ganley Ford West Service Department. More

Very friendly and competent service. The Service Manager kept me updated on my vehicle's progress. Would recommend this establishment to anyone whether you have a Ford vehicle or another brand. kept me updated on my vehicle's progress. Would recommend this establishment to anyone whether you have a Ford vehicle or another brand. More

Professional people but frustrating to pay so much for nothing to be fixed. I would have thought Ford made a better truck. I’ll have to keep this mind the next time I’m in the market. nothing to be fixed. I would have thought Ford made a better truck. I’ll have to keep this mind the next time I’m in the market. More

Scott Polacek I really like the way I have been treated and this ford is the best ford that I have ever owned and the service department is a plus with me and I would buy another car from Ganley west ford and this ford is the best ford that I have ever owned and the service department is a plus with me and I would buy another car from Ganley west ford and my feista is a very quality car More

Brandon provided excellent expertise as well as customer service. From our first interaction over the phone to walking me through the features of the vehicle. service. From our first interaction over the phone to walking me through the features of the vehicle. More

The salesman was exceptional in assisting us withe purchase of our Jeep. The staff was friendly and courteous the n the process of financing the Jeep. This is our second purchase with Ganley Ford in C purchase of our Jeep. The staff was friendly and courteous the n the process of financing the Jeep. This is our second purchase with Ganley Ford in Cleveland, Ohio. More

My Experience was great very friendly environment only thing is they have really high interest rates. But i was able to get into my dream car. thing is they have really high interest rates. But i was able to get into my dream car. More

After several years of basic services (oil), my 2013,Escape needed some major items addressed. Dave Moga was honest about the repairs (and cost) and even shuttled me home while repairs were done. 2013,Escape needed some major items addressed. Dave Moga was honest about the repairs (and cost) and even shuttled me home while repairs were done. More

After 20 years and 2 vehicle purchases I'm very displeased with my windshield replacement, it's been leaking every rainfall, some things I had in my vehicle have been ruined. displeased with my windshield replacement, it's been leaking every rainfall, some things I had in my vehicle have been ruined. More