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Ken Ganley Ford Parma

Parma, OH

4.7
2,659 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,659 reviews

March 17, 2020

Everyone at this dealership is very pleasant to work with. One gets the feeling they are genuinely happy to help you. A special shout out to the folks in service, especially Sherry Yuncker who seems to More

by Martha Mihaly
Recommend Dealer
Yes
Employees Worked With
Sherry Yuncker, Nick Seminatore
March 16, 2020

One dealership that always gets and deserves nothing but five stars. We take both our commercial and personal vehicles to Ganley for all our service needs. More

by SAM622
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown, Mike Hamilton, Jessica Surso, Nick Seminatore, Ashley Neely
March 14, 2020

Very BAD Simple oil change...got home oil found oil all over the driveway that was dripping off the skid plate that I had to clean up myself....oil on mat beca More

by tklep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Surso
Mar 26, 2020 -

Ken Ganley Ford Parma responded

We would like to apologize for your recent experience. We're sorry to hear you are not satisfied. We would like to discuss this further and to make this right. We will be in contact with you. Thank you very much for your honest feedback and making us aware. We look forward to speaking with you soon.

March 12, 2020

recall on ford fusion when I called for appointment they told me approximate 1 hour for diagnose or if a problem I could come back and they must have taken car immediately More

by terrietalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
March 11, 2020

New Car My experiencea at ganley ford cleveland on lorain ave was wonderful angie and gus took there time and work very hard on getting me approve for a car a More

by Smiththeresa384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hopper and Gus.
March 11, 2020

I took my escape in to get a flat tire fixed. My car was taken right in even though I had no appointment. Everyone was very friendly and efficient. I was kept informed of repair progress until my car was r More

by Martha Mihaly
Recommend Dealer
Yes
Employees Worked With
Sherry Yuncker, Nick Seminatore
March 11, 2020

Everyone was very nice and pleasant also helpful. They attend to my needs on what I wanted. I was very happy with what I just bought. Thank you More

by KATHUNT2
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown, DJ Rowell
March 11, 2020

I was very happy with the effort of Pam, Terri and the management team during my last leasing experience at Ganley. You did in 3 hours what Autonation took 9 to accomplish. If my service needs are handled More

by Santasulzer
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown
March 10, 2020

Super fast with any service or repairs I ever needed close to home got me back in my vehicle in less than a day thanks More

by WUGIRL2192000
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
March 10, 2020

Your staff in the service department is always courteous & professional especially Nick. Nick took charge of the situation and had me back on the road in no time. I will definitely highly recommend your ser More

by Buzz3-29
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
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