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Ken Ganley Ford Parma
Parma, OH
2,954 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,954 reviews
May 24, 2021
Fantastic, quick and friendly! I drove up and was waited on immediately. The service person was friendly and explained the service that I requested. He also led my to the waiting area. on immediately. The service person was friendly and explained the service that I requested. He also led my to the waiting area. More
by Henry
Verified CustomerEmployees Worked With
Ashley Neely
May 24, 2021
My vehicle went in for warranty work and fell subject to the parts lack of availability. The protracted time to repair was no fault of the service department who updated me as to progress and ultimately co the parts lack of availability. The protracted time to repair was no fault of the service department who updated me as to progress and ultimately completion. More
by decarlo_richard
Employees Worked With
May 24, 2021
Well problem not taken care of,waiting on a rental car and to complete job still got to finish the noise problem I am hearing on start up and to complete job still got to finish the noise problem I am hearing on start up More
by Mike
May 22, 2021
I’ve been a customer at Ganley Ford for now our third car. I love the service we get from all the people there. Always trying to satisfy us and getting what we want for our new car. car. I love the service we get from all the people there. Always trying to satisfy us and getting what we want for our new car. More
by ronshehan
May 22, 2021
Worst place I've ever gone to to get a car. I was told no hassle and that's all I got. Was even told to take my car to get repairs done, and it never happened. One whole week and they didn't move one finger hassle and that's all I got. Was even told to take my car to get repairs done, and it never happened. One whole week and they didn't move one finger to do their job. Never. Again. More
by Kim P.
Employees Worked With
May 20, 2021
Service and Sales were all outstanding, really excellent. Ya'll nailed it. Went from service to Sales in the same day. Thanks everyone. Will S Ya'll nailed it. Went from service to Sales in the same day. Thanks everyone. Will S More
by wisub
May 20, 2021
Dave and Ashley were very helpful!!! They did a wonderful job with helping me with my problem with my car. I would recommend them to anyone!! job with helping me with my problem with my car. I would recommend them to anyone!! More
by JOHNCALFEE1
May 20, 2021
Over crowded. Behind schedule...why bother w appointments? I asked about additional service and was abruptly Tod to schedule another appt. This, my 6th recall, reminds me why I now buy GMC appointments? I asked about additional service and was abruptly Tod to schedule another appt. This, my 6th recall, reminds me why I now buy GMC More
by BuyGMC
Employees Worked With
Ashley Neely
May 20, 2021
I have been coming here for almost a year. Every time I have visited they have taken care of my problems probably better than any dealership I’ve ever been to. The service staff is just super outstanding. have visited they have taken care of my problems probably better than any dealership I’ve ever been to. The service staff is just super outstanding. They also have treated me very very fair. When they say it’s going to be fixed by a certain day and time it will be fixed then. They even gave me a loaner car, because I couldn’t get home without it. I would definitely buy my next car from them. More
by richardkrawczyk482richardkrawczyk482
Employees Worked With
I would definitely buy my next car from them.
May 19, 2021
I had no intention of buying a car! But I walked away with a car payment that was less than the one I was currently driving. I have nothing but compliments on my new Malibu. I'll see you guys in a coup with a car payment that was less than the one I was currently driving. I have nothing but compliments on my new Malibu. I'll see you guys in a couple of years! More
by caw4960
Employees Worked With
AJ Bruno
