Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone at this dealership is very pleasant to work with. One gets the feeling they are genuinely happy to help you. A special shout out to the folks in service, especially Sherry Yuncker who seems to with. One gets the feeling they are genuinely happy to help you. A special shout out to the folks in service, especially Sherry Yuncker who seems to know everything there is to know about getting a car serviced and back on its way. More
One dealership that always gets and deserves nothing but five stars. We take both our commercial and personal vehicles to Ganley for all our service needs. five stars. We take both our commercial and personal vehicles to Ganley for all our service needs. More
Very BAD Simple oil change...got home oil found oil all over the driveway that was dripping off the skid plate that I had to clean up myself....oil on mat beca Simple oil change...got home oil found oil all over the driveway that was dripping off the skid plate that I had to clean up myself....oil on mat because no paper was put down...still smell oil burning after I took it back to be dealt with...when I called to talk to the service manager he was on another line was getting email responses from Jessica Surso who was supposed to talk to the service manager and call me to get to the bottom of what happened....that was a week ago Thursday but still no call....I'm in the market for a new dealer More
recall on ford fusion when I called for appointment they told me approximate 1 hour for diagnose or if a problem I could come back and they must have taken car immediately when I called for appointment they told me approximate 1 hour for diagnose or if a problem I could come back and they must have taken car immediately as I hadn't finished my coffee and Ashley appeared and said car was available!! cant beat the service!!! More
New Car My experiencea at ganley ford cleveland on lorain ave was wonderful angie and gus took there time and work very hard on getting me approve for a car a My experiencea at ganley ford cleveland on lorain ave was wonderful angie and gus took there time and work very hard on getting me approve for a car and they. I drove home in 2018 ford fushion. Thank you so much angie hopper your are wonderful person hope to see soon. Thank you Theresa Smith More
I took my escape in to get a flat tire fixed. My car was taken right in even though I had no appointment. Everyone was very friendly and efficient. I was kept informed of repair progress until my car was r taken right in even though I had no appointment. Everyone was very friendly and efficient. I was kept informed of repair progress until my car was ready. More
Everyone was very nice and pleasant also helpful. They attend to my needs on what I wanted. I was very happy with what I just bought. Thank you attend to my needs on what I wanted. I was very happy with what I just bought. Thank you More
I was very happy with the effort of Pam, Terri and the management team during my last leasing experience at Ganley. You did in 3 hours what Autonation took 9 to accomplish. If my service needs are handled management team during my last leasing experience at Ganley. You did in 3 hours what Autonation took 9 to accomplish. If my service needs are handled as well you have a life long customer. My family has 3 Ganley Fords in service now and my wife’s lease is up in 2 months and I expect her to continue. You guys are pro’s and we appreciate your work. More
Your staff in the service department is always courteous & professional especially Nick. Nick took charge of the situation and had me back on the road in no time. I will definitely highly recommend your ser & professional especially Nick. Nick took charge of the situation and had me back on the road in no time. I will definitely highly recommend your service department to all my family & friends! More