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Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Aaron was great and helpful. Vehicle took a little longer than I expected, but they did a great job. Would definitely service my vehicle here again. than I expected, but they did a great job. Would definitely service my vehicle here again. More
I dropped the car off accidentally a day early they got the car in early did the recall did an oil change and tire rotation said I needed brakes that was way to expensive the car in early did the recall did an oil change and tire rotation said I needed brakes that was way to expensive More
Very professional staff always makes me feel like family and looks out for the best interest of the customers also prompt on answering any questions and looks out for the best interest of the customers also prompt on answering any questions More
Brandon Taylor Mitchell was one the best salesman I have ever had. This young man is Phenomenal. Brandon is very personable, and very knowledgeable. He made purchasing a car so easy. Brandon we are so prou ever had. This young man is Phenomenal. Brandon is very personable, and very knowledgeable. He made purchasing a car so easy. Brandon we are so proud of you. Thank you so much. Matt was amazing also, he reassured me things would be fine. And the they were. Both Brandon and Matt answered all of my questions. I would highly recommend Ganley Ford West to anyone. Thank you guys so much. More
Very unhappy, service wasn't completed on my truck. Engine light came on cylinder 2 mis fire. I brought the truck in on May 8th 2021. I didn't receive the full tune up. The truck was serviced back in S Engine light came on cylinder 2 mis fire. I brought the truck in on May 8th 2021. I didn't receive the full tune up. The truck was serviced back in September 2020 and I bought the truck in November 2020. I rarely drive the truck. I was assured the service would be covered under warranty. I received a call May 8th in order to get the full work done on the truck, it would cost me $199.00. More
A J the salesman helped me with re financed to buy my truck. Hassle free he spent time when other dealerships didn’t have time or didn’t have enough workers to help! truck. Hassle free he spent time when other dealerships didn’t have time or didn’t have enough workers to help! More
I would come here the business was good I would recommend this place to people thank u for all u guys do thank u to A.J. th sales person helped out the best way he could of this place to people thank u for all u guys do thank u to A.J. th sales person helped out the best way he could of More
Mat Palfey and Brandon Taylor-Mitchell were awesome!! They both went out of their way too make the experience a pleasant one. I will be back again, and will send everyone I know. They both went out of their way too make the experience a pleasant one. I will be back again, and will send everyone I know. More
Service reps always very professional and pleasant. Dave was great at explaining service options and having notes for me to reference at a later time. was great at explaining service options and having notes for me to reference at a later time. More
I expected a dealership to be semi-shady at least, but Ganley didn't feel like it. They got me in to a car that I didn't think I would qualify for, on mostly trust. Good people there, and thank you so m Ganley didn't feel like it. They got me in to a car that I didn't think I would qualify for, on mostly trust. Good people there, and thank you so much. More