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Ken Ganley Ford Parma
Parma, OH
2,988 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,988 reviews
August 18, 2021
Very polite and understanding of what i needed. When something went wrong they worked with us to come up with a time to get it fixed. something went wrong they worked with us to come up with a time to get it fixed. More
by Khayward1013
Verified CustomerEmployees Worked With
August 17, 2021
Always A great experience at Ganley Ford West..The service is always fast with excellent customer service and the price is always right..Excellent location service is always fast with excellent customer service and the price is always right..Excellent location More
by SHANECA_IRVIN
Employees Worked With
Ashley Neely
August 17, 2021
Always pleasant, timely and professional. Ensures that the vehicle is not damaged in anyway. It is a pleasure to do business with all involved in this service department. the vehicle is not damaged in anyway. It is a pleasure to do business with all involved in this service department. More
by rmpinto.54
Employees Worked With
Ashley Neely
August 17, 2021
Excellent customer service! Danny Walker was very , very helpful! Looking forward to purchasing our next vehicle from Danny Walker and the team at Ganley Ford! helpful! Looking forward to purchasing our next vehicle from Danny Walker and the team at Ganley Ford! More
by Lauramanning18
August 14, 2021
Dave was exception, and curtious. He is very professional. He got me in and out even with my appointment; I didnt have to wait any longer then needed to!! professional. He got me in and out even with my appointment; I didnt have to wait any longer then needed to!! More
by traciereiff
Employees Worked With
August 13, 2021
I spend wayyyyyyy more money than I would have liked to but they made my car look brand new and they were able to do everything I needed them to do. but they made my car look brand new and they were able to do everything I needed them to do. More
by Tia
Employees Worked With
August 13, 2021
Excellent customer service from service department! Dave Moga was fantastic! Could not be happier with results!! Thank you for Dave ! Done Out in timely manner Moga was fantastic! Could not be happier with results!! Thank you for Dave ! Done Out in timely manner More
by SGRBONZ
Employees Worked With
August 12, 2021
I highly recommend visiting Brandon at this dealership! Brandon was extremely personal, professional, and patient with my vehicle needs. He worked tirelessly to find me my desired vehicle during a hot mark Brandon was extremely personal, professional, and patient with my vehicle needs. He worked tirelessly to find me my desired vehicle during a hot market and chip shortage. Can’t recommend him enough! More
by D.swagler
Employees Worked With
Brandon Taylor-Mitchell
August 12, 2021
We see why Brandon is Top Gun! Very knowledgeable & took his time to go over each feature & fully answered all of our questions, He’s very patient & NOT pushy! Him & his team will Definitely have earned O his time to go over each feature & fully answered all of our questions, He’s very patient & NOT pushy! Him & his team will Definitely have earned Our Loyalty! Made us feel like part of Ford Family for sure! More
by Bcody38
August 10, 2021
I was impressed with the care and time taken in checking out all the concerns I had with my car. Every issue was checked out thoroughly for me. Mr. Moga then explained all the findings to me and then showed out all the concerns I had with my car. Every issue was checked out thoroughly for me. Mr. Moga then explained all the findings to me and then showed me on my car the concerns I had which were all checked out. Mr. Moga took his time with me explaining clearly and was very friendly to deal with. I left feeling secure and happy that my needs were all taken care of and I could now feel safe and comfortable in my car. Job well done! The personal attention meant a lot to me and was much appreciated. Keep up the good work guys! Mark Mulik More
by Mvmcinema@gmail.com
Employees Worked With
