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Ken Ganley Ford Parma
Parma, OH
2,471 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,471 reviews
May 07, 2019
Scam artist Scam artists they trick u in to things u don’t need they keep or trying to my deposit with out been approved on the loan Scam artists they trick u in to things u don’t need they keep or trying to my deposit with out been approved on the loan More
by Arcangel 421
April 06, 2019
Very helpful and friendly, knowledgeable Mr Howman was very helpful, friendly and he worked with me on the best deal for me. I would recommend him to all my friends. Mr Howman was very helpful, friendly and he worked with me on the best deal for me. I would recommend him to all my friends. More
by Ladybug
Employees Worked With
Gibson Homan
April 05, 2019
PLEASE READ! Sneaky salespeople I purchased a car a few months back and had a great experience with the sales person. But then it all changed when Scott in finance took over. He is I purchased a car a few months back and had a great experience with the sales person. But then it all changed when Scott in finance took over. He is such a snake of an individual. He added all these "extras" on the price of my car (paint protector, tire shine, interior seat protector, extended warranty), without even telling me or giving me any information on the added features. It was a few days later when I was doing the math that I realized he did this. Then, it took over 2 months to get sorted out. Scott is an absolute liar and should not be in the workforce at Ganley Ford West. More
by sr216
April 04, 2019
Thanks Denzel Thank You Denzel Richardson For Helping Us Find The Perfect Vehicle. Super Friendly Salesperson, Know His Product Very Well. Didn't Pressure Us To Buy Thank You Denzel Richardson For Helping Us Find The Perfect Vehicle. Super Friendly Salesperson, Know His Product Very Well. Didn't Pressure Us To Buy. More
by @TPete_1
Employees Worked With
Denzel Richardson
March 18, 2019
First new car buying experience Ron was great to work with. He was very patient and informative through the whole process. The whole staff that we talked with were very professional Ron was great to work with. He was very patient and informative through the whole process. The whole staff that we talked with were very professional and friendly. More
by Stevec
Employees Worked With
Ron Sommer
February 04, 2019
Best car shopping experience ever!! I went in to "look" and drove happily away in a brand new Ford Ecosport! Pam took amazing care of me, listened respectfully to my needs, honored my re I went in to "look" and drove happily away in a brand new Ford Ecosport! Pam took amazing care of me, listened respectfully to my needs, honored my requests, and helped to get me a great price for a beautiful vehicle. I couldn't be more thankful! HIGHLY recommend Pam and Ganley Ford West!! More
by Cvegas
Employees Worked With
December 29, 2018
It was very pleasant and I was treated very good. I am giving this excellent rating because I was treated very good by denzel. He was very respectful, helpful and got me the best deal he could. Also I I am giving this excellent rating because I was treated very good by denzel. He was very respectful, helpful and got me the best deal he could. Also I was having trouble with the service manager and he straightened it out very quick which I loved and saying that he treated his client with satisfaction and happiness. Also what really was outstanding about denzel was he treated me good and even bought me a pop with his own money. That really showed me he's not only a sales representative but a person who cares about his clients. Thanks denzel your awesome and I will refer u to others. More
by Anthony1234
Employees Worked With
Denzel Richardson
December 27, 2018
Outstanding job and was very helpful in various things we ne Daniel was very outstanding and helpful to my family. We are from detroit and he picked us up and was on time. He transported us and helped us with ev Daniel was very outstanding and helpful to my family. We are from detroit and he picked us up and was on time. He transported us and helped us with everything that we needed! He was an awesome Worker and someone you should keep! Very positive and pleasant. More
by Denice Jenkins
Employees Worked With
Daniel Walker
December 16, 2018
Turned my frown upside down I am grateful that they helped me get a car Denzel was very through and kind. The others were tonjsit for got their names though. I am grateful that they helped me get a car Denzel was very through and kind. The others were tonjsit for got their names though. More
by Shaydaddy
Employees Worked With
Denzel Richardson
December 15, 2018
Great service They don't make you feel like a number and next 8n line . They take as much time as need. And make sure all your questions are answered They don't make you feel like a number and next 8n line . They take as much time as need. And make sure all your questions are answered More
by Lucy4575
Employees Worked With
Denzel Richardson
