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Ken Ganley Ford Parma
Parma, OH
3,000 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,000 reviews
September 14, 2021
Ganley always does outstanding service on my car. Last visit was a faulty air filter but I guarantee it was just the mechanic who idid not put it on tight enough. It was an inconvenience but we’re all hum visit was a faulty air filter but I guarantee it was just the mechanic who idid not put it on tight enough. It was an inconvenience but we’re all human More
by JBONACCI27
Verified Customer
September 14, 2021
Customer service was very good. They were very creative in order to fit a car to our budget in order to fit a car to our budget More
by dan.hopkins
September 11, 2021
Brandon was amazing . Nothing but courtesy and respect . He worked with me to help me get my dream car. He even followed up with me to let me know of another car that was better that i could get. I will mak He worked with me to help me get my dream car. He even followed up with me to let me know of another car that was better that i could get. I will make sure to send everyone I know to Ganley and brandon! More
by rudocory
Employees Worked With
Brandon Taylor-Mitchell
September 11, 2021
The service for my oil change, tire rotation and replacement of the antenna was excellent! I was informed of the time of repair and cost by representative. The service staff were friendly and courte replacement of the antenna was excellent! I was informed of the time of repair and cost by representative. The service staff were friendly and courteous. More
by laritahand7
September 08, 2021
Fantastic service and care from Ganley West team. I’ve bought my last three cars from them and have all service done there. I have never had an issue I in the thirty years I’ve been with Ganley. bought my last three cars from them and have all service done there. I have never had an issue I in the thirty years I’ve been with Ganley. More
by rubarb14
Employees Worked With
John Asano
September 06, 2021
Fast and good service I will keep Getting my truck Fast and good service I will keep Getting my truck maintenance here. From the moment you walk in to their service department you feel the welcome a Fast and good service I will keep Getting my truck maintenance here. From the moment you walk in to their service department you feel the welcome atmosphere from their team. More
by Akumanny
Employees Worked With
Ashley Neely
September 06, 2021
Like the service department.People are always nice and informative. They always work on my car.I will always use this garage.Hopefully I will buy my next car with GanleyFord informative. They always work on my car.I will always use this garage.Hopefully I will buy my next car with GanleyFord More
by nudnud1970
Employees Worked With
Ashley Neely
September 06, 2021
As always. Your team kept excellent care of me. They were experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service mean experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service means a lot to me and you deliver it with zest. More
by Mark.foth53
Employees Worked With
Other Employees :
Carlyle Franklin, Ashley Neely, Aaron Trainer
September 03, 2021
You are great , you know how to win a sale making customers feel special and helping them get just what they are looking for or as close as they would like it to be customers feel special and helping them get just what they are looking for or as close as they would like it to be More
by Pearsondeloris41@yahoo.com
Employees Worked With
Daniel Walker
