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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,016 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 3,016 reviews

November 04, 2021

I was given quick and accurate and friendly service and do depend on my car More

by VincentR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Walker, Ashley Neely, Brandon Taylor-Mitchell, Omar Assad
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Nov 04, 2021 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you, Vincent. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

November 03, 2021

Dave, assistant Service Manager, is an on his game. I needed to catch a plane, Dave got me in and out for oil change and tire rotation. Great price and service needs met. Thanks for getting my van washed More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Ken Ganley Ford Parma responded

It's great to hear that Dave and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford West!

November 03, 2021

They are very helpful and courteous, it is very easy to get a appointment around my busy schedule More

by dianapow64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Report | Print
Nov 04, 2021 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2021

Dealership was a very friendly atmosphere I had a pleasant experience with whom ever I was in contact with I just didn’t like that they had no loner vehicles available More

by M.ANDREA651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Report | Print
Nov 03, 2021 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2021

Bolagi is fun to work with! Straight to the point and a great sales man! More

by bdancy530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West. Thank you, and have a fantastic day!

November 03, 2021

Very helpful, friendly staff not much inventory but we expected that with the shortage going on. More

by dkerr0328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 02, 2021

It was a great easy experience at Ganley Ford West. The people are so friendly, welcoming and knowledgeable, answering any and all of my questions. More

by murphydm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 01, 2021

I like Ganley West service because they don't overbook so the general maintenance takes less time this includes the courtesy wash. More

by RAZMAR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
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Nov 02, 2021 -

Ken Ganley Ford Parma responded

We appreciate your business and our team looks forward to serving you again soon!

October 29, 2021

Carlyle was my service writer. I don’t know if I have ever had a service writer that was more courteous and responsive with following up on progress. Thanks. More

by ezela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlyle Franklin
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Oct 29, 2021 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. Carlyle and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

October 29, 2021

Ganley West did remarkable job with making my repairs right even with my scheduling times. More

by mfamily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Report | Print
Oct 29, 2021 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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