Ken Ganley Ford Parma

Very nice and I will recommend it to family and friends i had a great experience with the sales people and th we managers had a great experience with the sales people and th we managers More

They were great. My husbands first new car and he is so in love with his new car in love with his new car More

I was so impressed and relaxed with Brandon. A great and honest man. So easy to work with. Tom was also impressive as the manager. A great team of individuals at Ganley !!!! Both Ganley locations are wo honest man. So easy to work with. Tom was also impressive as the manager. A great team of individuals at Ganley !!!! Both Ganley locations are worth looking into. More

Went in for oil change tire rotation and told him my check engine light was on because I’ve had prior to this problem a wiring harness to fuel pump now I have a wiring harness problem with a wire that g check engine light was on because I’ve had prior to this problem a wiring harness to fuel pump now I have a wiring harness problem with a wire that goes to the canister solenoid and they still charged me 150 bucks after I told him I had it diagnosed but they do not listen good job and taking my money and now they want $930 to replace the wire but I’m having problems from the fuse box on the Ford unreal More

Communication is lacking. I used them a couple years ago for recalls on some of my fleet vehicles and they were great. This time was not as good. They seemed completely unfamiliar with the recalls on my veh for recalls on some of my fleet vehicles and they were great. This time was not as good. They seemed completely unfamiliar with the recalls on my vehicles. First one was a quick easy one and if they’d indicated it would be as quick as it was I’d have saved some time shuttling the next vehicle with another driver. The next vehicle was kept for days with no updates. I had to call and there had been no indication of the potential time frame. No update that they’d completed the first step and were waiting for parts despite me indicating these vehicles were needed for use by me fairly often. I called and said I couldn’t wait, she said that she’d call when the part came in as it was supposed to be in in a few days. It’s been weeks and I haven’t heard anything from them. I imagine they’re dealing with the same supply and shortage issues everyone is, but just give me a phone call to say that. More

Awesome service Will come again. Very courteous and Awesome service Will come again. Very courteous and friendly. Helpful staff. Knowledgeable and considerate of client needs Awesome service Will come again. Very courteous and friendly. Helpful staff. Knowledgeable and considerate of client needs More

Job done well. They did not try and sell me services I did not want. did not want. More

1600 miles away from home and was able to get in for an oil change before I headed back 1600 more miles. oil change before I headed back 1600 more miles. More

everyone was so very nice. The person that was helping me explained everything. The sales rep that sold me my truck a year ago remembered me. explained everything. The sales rep that sold me my truck a year ago remembered me. More

Service Manager Dave did a fantastic job accommodating me throughout the repair process. The customer service was awesome. throughout the repair process. The customer service was awesome. More