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Ken Ganley Ford Parma
Parma, OH
3,295 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,295 reviews
September 10, 2022
Thank you Daniel Walker for the quick smooth transition into my newly leased 2022 Ford Escape. I love it. I cannot wait to drive it everywhere. See you in 3 yrs! into my newly leased 2022 Ford Escape. I love it. I cannot wait to drive it everywhere. See you in 3 yrs! More
by lap4768
September 08, 2022
Dave in service was fabulous! He explained everything that needed to happen and gave me options so I could budget repairs appropriately. Five stars! He explained everything that needed to happen and gave me options so I could budget repairs appropriately. Five stars! More
by mpatterson
Employees Worked With
September 07, 2022
Dave is always so pleasant, attentive, informative, and conscious of time. In fact, everyone I encounter in their service department is like that. I actually enjoy taking in my car. conscious of time. In fact, everyone I encounter in their service department is like that. I actually enjoy taking in my car. More
by ExpeditionMom
Employees Worked With
September 06, 2022
Took my explorer to two different places and they could not figure out the problem. The guy here at Ganley found the issues and resolved in a quick manner not figure out the problem. The guy here at Ganley found the issues and resolved in a quick manner More
by travisagertner
Verified CustomerEmployees Worked With
Nick Seminatore
September 06, 2022
Service was very efficient. Dan was extremely kind and cared about where I had to be and if I needed assistance getting to or from the service center. Dan was extremely kind and cared about where I had to be and if I needed assistance getting to or from the service center. More
by macphoenix204
Employees Worked With
September 01, 2022
They had my car for a month when they said it would be 2 weeks....promised me a loner vehicle didn't get it. Then tried to sell me a battery when mine was perfectly okay.. I don't ever want to see them agai weeks....promised me a loner vehicle didn't get it. Then tried to sell me a battery when mine was perfectly okay.. I don't ever want to see them again! More
by KEITHCHILLIOUS
Employees Worked With
Dave
September 01, 2022
I explained to them that I was on a bit of a time crunch, they got my car back to me in a timely manner. the waiting room was clean and quiet, large enough for multiple people. Explained my options after the they got my car back to me in a timely manner. the waiting room was clean and quiet, large enough for multiple people. Explained my options after they finished early and made sure I understood what was going on More
by Jamie.verda
Employees Worked With
September 01, 2022
Friendly and helpful best experience I’ve ever had at a dealership getting repairs.they brought me home instead of making me wait. The driver was great very friendly and confident. Staff went out of there dealership getting repairs.they brought me home instead of making me wait. The driver was great very friendly and confident. Staff went out of there way to fix my car. I’ll be back More
by Dnldwssrmn
