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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,295 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,295 reviews

September 17, 2022

It was a great experience. Didn’t wait long at all and they were very friendly. More

by JIMCOLBERG78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlyle Franklin, Blaise Clark
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Sep 19, 2022 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Sep 19, 2022 -

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

Dave was so helpful and handled everything on time and fairly . Ill be back to your dealership for sure More

by Johnnyberkheimer
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Clark
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Sep 17, 2022 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

After three trips one to ganley Chevy on brookpark and two to ganley Ford West not only were they not able to fix what was wrong with my vehicle under the warranty they sold me but their customer service More

by dnc1489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 16, 2022

Love this dealership, would highly recommend this place for anyone looking to purchase a vehicle! More

by Bruggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Bruggeman
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Sep 18, 2022 -

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2022

Employees were very friendly and helpful. . the service was very quick and efficient. I will definitely come back. More

by mcd21397
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Sep 16, 2022 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2022

They took care of me right away and attended to my service, very professional, and you explain to me exactly what you were going to do in good time More

by Ruben 22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Sep 16, 2022 -

Ken Ganley Ford Parma responded

Hi Ruben, we are so happy to read such a great review about Ken Ganley Ford West! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2022

Mark in sales and Nick in service were fantastic- highly recommend. Quick, efficient and reasonably priced. More

by m.berardinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano, Nick Seminatore
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Sep 14, 2022 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Sep 16, 2022 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Did not have to wait long at all for an oil change and tire rotation . More

by pafoster1031
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2022

Dave took care of my service request promptly and did a great job of giving me updates about my car. He even gave me a rental car so I didn't have to be stranded over the holiday weekend. Always a pleasure More

by JBRAZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Ken Ganley Ford Parma responded

We are very happy to hear that Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2022

I’ve been getting my Edge serviced here for a few years and it’s been a great experience. More

by Bronson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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