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Ken Ganley Ford Parma
Parma, OH
3,297 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,297 reviews
October 22, 2022
Pam was amazing. Extremely knowledgeable about the product very happy customer, would go there again. Extremely knowledgeable about the product very happy customer, would go there again. More
by daveisblessed2
October 22, 2022
Was a quick, easy, and simple process to finally purchase my 1st sports car. Truly enjoyed the drive off knowing I achieved 1 of my life goals of happiness. Thanks Pam and the Ford Ganley West team. -Ale my 1st sports car. Truly enjoyed the drive off knowing I achieved 1 of my life goals of happiness. Thanks Pam and the Ford Ganley West team. -Alex More
by alexsalgado001
October 19, 2022
Dave and the staff in services is great- just last few times it’s taken 6 days to get service completed due to short staff Working with cj was a dream when I got a new car times it’s taken 6 days to get service completed due to short staff Working with cj was a dream when I got a new car More
by JILL_CASTER
Verified CustomerOctober 19, 2022
Took my truck in so to smoking when starting up. They say they seem no smoke. I started it to leave and smoked up parking lot. I’m not going to argue the fact. I believe I was lied too They say they seem no smoke. I started it to leave and smoked up parking lot. I’m not going to argue the fact. I believe I was lied too More
by Kenroupe
Employees Worked With
October 16, 2022
Have been coming here for 25 years and love them. Never had any problems or complaints and would never go any where else. Never had any problems or complaints and would never go any where else. More
by sressedout
October 15, 2022
Service was prompt, friendly and helpful. Technician took pictures of the car to help explain the resolution. The pictures put my mind at ease. Thank you for the great help. Technician took pictures of the car to help explain the resolution. The pictures put my mind at ease. Thank you for the great help. More
by mdurkalski
Employees Worked With
Other Employees :
Nick Seminatore, Carlyle Franklin, Mike LaScola, Blaise Clark
October 14, 2022
Very friendly and helpful always good experience when taking my vehicle in for service . Very fair and very honest . taking my vehicle in for service . Very fair and very honest . More
by Ericakara
October 07, 2022
People were friendly and professional. They went out of their way to match me with a good car that met my needs. The process was quicker and more efficient than other dealerships that I ha They went out of their way to match me with a good car that met my needs. The process was quicker and more efficient than other dealerships that I have been to. Pleasant and short without feeling pressured. More
by Tilton44
October 04, 2022
Awesome service team! Professional, efficient and personable. Good service, on time, friendly, and consistent in quality. Professional, efficient and personable. Good service, on time, friendly, and consistent in quality. More
by KENTRUMP
Employees Worked With
Nick Seminatore, Carlyle Franklin
