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Ken Ganley Ford Parma
Parma, OH
3,298 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,298 reviews
November 07, 2022
The dealership was Warm and welcoming. I felt comfortable and the experience was smooth. Pam was great. She made an impression on me about a year ago, so I went back to her. She listened t I felt comfortable and the experience was smooth. Pam was great. She made an impression on me about a year ago, so I went back to her. She listened to me, found exactly the right car for me, and financing was a breeze. Wonderful experience. More
by Lstaylor3
November 04, 2022
They are always polite. They call before doing any repairs, making sure that I agree an am able to afford the service. If I don't need it today they tell me.. They call before doing any repairs, making sure that I agree an am able to afford the service. If I don't need it today they tell me.. More
by Jillhinkledyer
Verified CustomerEmployees Worked With
October 31, 2022
It was okay but after three weeks and no loaner i was finally able to get one, just for them to tell me my car was ready to be picked up the next day. And still it feels like they only fixed 60 percent o finally able to get one, just for them to tell me my car was ready to be picked up the next day. And still it feels like they only fixed 60 percent of the problem. Im too scared to take it back again because i don't want to be without a car for another three weeks. The people themselves were amazing but the lack of loaners was annoying. More
by zaw5
Employees Worked With
Carlyle Franklin
October 27, 2022
Ganley Ford has an outstanding service department. I am very happy with their professional and friendly service advisor Carlyle who kept my well informed on the the progress of the service team. I am very happy with their professional and friendly service advisor Carlyle who kept my well informed on the the progress of the service team. More
by szinspect
Employees Worked With
Carlyle Franklin
October 26, 2022
Best car buying experience I have ever had. Got a good deal on my trade and was driving off in my new Edge in less than 2 hours. My salesman and finance manager were very knowledgeable and prof Got a good deal on my trade and was driving off in my new Edge in less than 2 hours. My salesman and finance manager were very knowledgeable and professional and we breezed through the buying process. I’d recommend them to anyone! More
by Jim.bruggeman
