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Ken Ganley Ford Parma

Parma, OH

4.7
2,659 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,659 reviews

January 17, 2021

Wonderfully quick buying experience! Very happy with the service and my purchase. Everyone was available and extremely accommodating when I showed up on time for my appointment. Couldn’t be more pleased. Th More

by Galarusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Walker
Jan 18, 2021 -

Ken Ganley Ford Parma responded

We're so happy to hear that your experience was quick & pleasant and that our staff was extremely accommodating! We can't thank you enough for choosing Ganley Ford West! Please let us know if there's anything else that we can do for you.

December 31, 2020

Bolajii excellent sales person able to answer all questions asked as well advised best way to finance vehicle follow up after car bought in future will tell friends about Ganley More

by Reggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2021 -

Ken Ganley Ford Parma responded

It's great to hear that Bolaji and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford West!

December 29, 2020

I'm in love with my new truck! Austin was wonderful! I'll definitely recommend anyone I know in search of a new vehicle here! More

by marissahubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Ken Ganley Ford Parma responded

It's fantastic to hear, Marissa, that Austin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

December 17, 2020

Quickest and easiest car buying experience! AJ Bruno knows everything there is to know about ford products and truly cares about his customers wants and needs. The whole team values and respects custome More

by Daniellestringer545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Stringer, AJ Bruno
Dec 19, 2020 -

Ken Ganley Ford Parma responded

Thank you, Danielle, we are very happy to hear that AJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 12, 2020

They have not answer my credit application loan,even if they not accep my aplication because my credit is not good,they must answer it More

by jov33179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bolaji Adeyemi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Stringer
Dec 29, 2020 -

Ken Ganley Ford Parma responded

Thank you for reaching out to Ganley Ford West. We contact each and every customer that we received an online inquiry for by phone, text and email. If you wouldn't mind providing your name and a good number to reach you at so that we can provide you with an outcome, please feel free to contact management directly.

December 11, 2020

I really don't have a single bad thing to say about my experience. Feeling good about my purchase and would recommend to anyone. Great product, great staff. More

by mirandamccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Walker
Dec 14, 2020 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We hope you enjoy your new vehicle, Miranda!

December 03, 2020

I found Ganley Ford West a very friendly place to do business. They went out of their way to find a car that met my preferences and treated me with respect, answering all my questions carefully and kno More

by eileen5simpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Eileen! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 01, 2020

AJ,John Roper,and Nick were great to work with..very happy with purchase and will do my future business here.in and out quite quickly..Great place.nice people.good selection. More

by WOLF5101956
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Bruno
Dec 01, 2020 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2020

AJ was easy to deal with and prompt with his responses. Dealership was clean, staff all friendly and attentive to our needs. Thanks for the experience. More

by sf366497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Taylor-Mitchell, AJ Bruno
Dec 01, 2020 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ganley Ford West. I'm glad to hear that AJ was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 25, 2020

My visit was very comforting. Everyone was great to work worth. The suv i an in is very comfortable and great ride. Thanks everyone for there knowledge. More

by IRISHKEVIN1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashley Neely, Brandon Taylor-Mitchell
Nov 29, 2020 -

Ken Ganley Ford Parma responded

Kevin, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Brandon, Ashley, and John here at Ganley Ford West. Congratulations on your new SUV!

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