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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
2,673 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,673 reviews

November 17, 2024

Very good customer service. Service on my vehicle was done fast and good. Nice facility. More

by NENOISUZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 19, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

Pam Kogelman provided excellent personal service when purchasing my new Ford Explorer ST. She went above and beyond for us. The purchase process was seamless. Pam is very knowledgeable on every option More

by Tjrobertsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

November 16, 2024

Pam Koglman. is an excellent sales consultant. She was patient, knowledgeable and professional. Not high pressure but keeps the process moving. Thanks Pam! More

by Kballa826
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pam here at Ken Ganley Ford Parma.

November 16, 2024

Great place . fast and great service I love the excellent customer service. Thanks Ken galley Ford parma More

by joannaalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024 -

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

They do good work, but takes a little time. Provide very good updates and cost information. More

by stevec1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steve, and we look forward to working with you again.

Nov 18, 2024 -

Ken Ganley Ford Parma responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Really helpful, friendly service - they worked hard to find the right vehicle in the area More

by Garethdhughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Ken Ganley Ford Parma responded

Thank you, Gareth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

November 15, 2024

Good people to work with great communication willing to work with you and get the job done More

by turnerrandy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2024

George was an excellent service advisor explained everything very clearly very thoroughly willing to work with solving the problem with my vehicle that I had in for service highly recommend George to More

by 317pmcdanieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with George here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

November 15, 2024

When I went there I hadn't anticipated that I would be able to walk out with my dream vehicle. Bubba walked through everything with me and made the experience absolutely wonderful. More

by michellebelz72
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

November 14, 2024

The service was great the technician was awesome I'm very satisfied with the service that was provided. More

by Clinton Johnson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Clinton, and for taking the time to leave us this wonderful feedback!

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