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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
2,764 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,764 reviews

December 20, 2024

Mike and the team were fabulous! They made the process of buying my new Maverick painless. More

by Jessicarschein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

It was a pleasure for my first oil change and check up there. Eveveryone was kind. I thank you all. More

by BUTCHMARIA1985
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Newson
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Dec 21, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Maria. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2024

Mark R. and the people at the dealership are very professional and accommodating. Mark worked hard to find me a great car and make the transaction a smooth o More

by twowheelpeter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Ken Ganley Ford Parma responded

We are very happy to hear that Mark and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2024

My experience with Ken Ganley was not good. I was continually contacted by three separate people. None of them seemed to be communicating with the other two. They kept asking me questions I More

by BlakeDickson0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Always do a great job w service! I have never had a problem and all goes smoothly. More

by SMIZ234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

December 18, 2024

Austin accomplished what he said he would do for me and he did, and I bought my truck and pleased with it More

by NAVYFAMILY9X
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Dec 21, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Dave in your service department was great and service was the top of the line if more was like Dave as service advisor your services group would be great More

by TBUMGARNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Dec 21, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

The service was very good and successful. Thank you for your service and support Wishing you all a very merry Christmas and a happy New Year!🎄🎅 More

by tonykozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Ken Ganley Ford Parma responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Dec 21, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2024

Great experience, first time at this dealership. And I will be back for future service. More

by Barb S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who helped me but he did say it was his first day at this dealership
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Dec 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department, Barb! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Dec 21, 2024 -

Ken Ganley Ford Parma responded

Hi Barb, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

Bubba was fantastic. He answered all of our questions, took us on multiple test drives, and has a great way about him. Ken was great too, stepping in to help out and im More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review, Paul. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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