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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,656 reviews

October 16, 2024

Great service, friendly and knowledgeable staff and mechanics are amazing ! The atmosphere is nice and clean! More

by Ruqayyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2024

My first experience with Ganley Ford and their service was exemplary. Alicia made sure while I was in there for my routine oil change and tire rotation that I was made aware of rear brake issues. My rear More

by FSTANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alicia met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

Service from Mike was excellent. He went above and beyond to help us get the car we wanted. . More

by Shadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

October 16, 2024

Mike and Matt are rockstars. Appreciate all the help men. Fantastic job as always. Keep killing it. More

by jamesmarkan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike and Matt to be a positive one. Please don't hesitate to reach out if you need anything else.

October 15, 2024

I do not normally respond to surveys but in this case, I felt i needed to do it. I was an out of state buyer which made things a little more complicated. I had a lot of questions from the start and CJ was t More

by Larry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Ken Ganley Ford Parma responded

Larry, Thank you so much for your wonderful review! We are thrilled that CJ had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

October 15, 2024

Thanks for providing Great customer service and excellent facility . Thank you it was very smooth and clear More

by NABILYOUSSEF_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Ken Ganley Ford Parma responded

Youssef, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

Tim was very knowledgeable and kept me updated on my car’s progress throughout the day! More

by CARACEKADA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

They were friendly and knowledgeable about my Edge I felt very comfortable leaving my car thete More

by Terrid0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Terri, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 15, 2024

We had a rental vehicle break down in Ohio, the service team got us in, had the necessary parts waiting, performed the repair quickly, and got our vehicle back to our customer in no time! More

by ANDREA.A1TRANSIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow
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Oct 15, 2024 -

Ken Ganley Ford Parma responded

Andrea, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 14, 2024

Friendly and knowledgeable desk team Immediate Service Excellent waiting area Timely service updates Through explanation of the invoice Complete satisfaction More

by Gregnsandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Ken Ganley Ford Parma responded

Thank you, Greg and Sandi, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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