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Ken Ganley Ford Parma
Parma, OH
2,537 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,537 reviews
February 19, 2023
Ken Ganley ford west is a great dealership! Buying process was smooth and comfortable and Mike and the rest of the crew displayed professionalism, honesty and class. Buying process was smooth and comfortable and Mike and the rest of the crew displayed professionalism, honesty and class. More
by Mikepivato
Employees Worked With
February 19, 2023
Very helpful, to the point. No gimmicks. I was overall satisfied with the whole process No gimmicks. I was overall satisfied with the whole process More
by Sybil
Employees Worked With
February 17, 2023
Amazing staff and they help you with your purchase and price range. Very satisfied and happy 😊 price range. Very satisfied and happy 😊 More
by mfigueroa962
Verified CustomerFebruary 17, 2023
I loved the fact that Pam was so knowledgeable. She found exactly what I was looking for , I have never had such an easy time buying a vehicle. She found exactly what I was looking for , I have never had such an easy time buying a vehicle. More
by Beasmarti258
Employees Worked With
February 17, 2023
Brought the car in in late afternoon with unanticipated damage to front pan…a missing bolt. It was repaired and ready the next morning, less than 20 hours later. Appreciated the courtesy ride home after dr damage to front pan…a missing bolt. It was repaired and ready the next morning, less than 20 hours later. Appreciated the courtesy ride home after dropping off the car. More
by GUMBOHEAD47
Employees Worked With
February 17, 2023
I bought my vehicle here in 2020 and was blown away by the excellent personal touch of everyone I came in contact with. I have a local Ford dealer only a mile from my residence, but instead I chose, and the excellent personal touch of everyone I came in contact with. I have a local Ford dealer only a mile from my residence, but instead I chose, and continue to choose Ganley Ford West for all my service needs. The trip for me is over 50 miles round trip, but because of their commitment to excellent customer service, it is well worth it to me. More
by m.scottsr.64
February 16, 2023
The service was excellent and they listened to all my wants! The sales guy and the finance team were not pushy and demonstrated the genuine desire to meet my needs regarding my budget. wants! The sales guy and the finance team were not pushy and demonstrated the genuine desire to meet my needs regarding my budget. More
by Abby Lopez
February 15, 2023
I,ve been doing business with ganley Ford for over 25 yrs. They have always taken great care of me and my family. From the sales dept. To the service dept.Ganley always tries to make sure I,m satisfied. yrs. They have always taken great care of me and my family. From the sales dept. To the service dept.Ganley always tries to make sure I,m satisfied. More
by JOHNCUNNIGHAM0
Employees Worked With
February 14, 2023
Had a great experience with this dealership. Very professional and accommodating. Would highly recommend. A1 service Very professional and accommodating. Would highly recommend. A1 service More
by Bob
