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Ken Ganley Ford Parma
Parma, OH
2,534 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,534 reviews
March 24, 2023
It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice gave me a loaner car and the service was very nice More
by SHELTONOLUNDY7
Verified CustomerEmployees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman
March 23, 2023
Fantastic made me feel like family thanks excellent experience Bolaji an Dan went out of there way to make sure I got the vehicle I wanted experience Bolaji an Dan went out of there way to make sure I got the vehicle I wanted More
by monkeydawg15
Employees Worked With
March 23, 2023
Always a pleasure doing business here at Ganley Ford West! Sales and service for several cars. West! Sales and service for several cars. More
by BGAUGHAN57
March 22, 2023
Was unprepared for the amount of time it would take to repair my car, and being a one car household I relied on that car very much. Ken was able to get a loaner car while it was being repaired and kept me repair my car, and being a one car household I relied on that car very much. Ken was able to get a loaner car while it was being repaired and kept me updated on the status. It was very much appreciated. More
by Dj.Brestensky
Employees Worked With
Carlyle Franklin, Ken Pitman
March 21, 2023
Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you Pam for everything you did!! We will be back!! More
by jsecrest94
March 21, 2023
I’ve had to take my truck back 4 times and every time I got it back my truck drove worse. Now I have the inconvenience of driving a rental truck for work. got it back my truck drove worse. Now I have the inconvenience of driving a rental truck for work. More
by JMus
Employees Worked With
Not listed
March 21, 2023
All the employees were very friendly, knowledgeable and professional. Brandon was very experienced with the new technology in my 2022 f150. Helped set everything up,explained all the features and follow professional. Brandon was very experienced with the new technology in my 2022 f150. Helped set everything up,explained all the features and followed up the next day if I had any questions. Thanks again!!! More
by TRICKYRICK8860
March 21, 2023
Dave Moga was extremely helpful in making sure my oil change was done and getting my brakes fixed up as well. When I initially came in for my oil change there was a recall on a part that got fixed during change was done and getting my brakes fixed up as well. When I initially came in for my oil change there was a recall on a part that got fixed during the change. They noted an issue with my breaks at the time and he worked to get the parts and fix my brakes before I was supposed to drive it for a trip. 10/10 will return More
by Jill Krebs
March 19, 2023
Great customer service, knowledgeable service representative, he got back to me with an estimate very quickly. representative, he got back to me with an estimate very quickly. More
by boyda2nd
