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Ken Ganley Ford Parma
Parma, OH
2,534 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,534 reviews
May 02, 2023
They were very professional and handled my situation in a timely manner . I was very pleased with the service and would recommend the service department to anyone who may ask. I even requested a Dealer Adver timely manner . I was very pleased with the service and would recommend the service department to anyone who may ask. I even requested a Dealer Advertisement Plate for the front and they not only gave me one but put it on my car for me. More
by Sweetdaddy115
Verified CustomerEmployees Worked With
Ken Pitman
May 02, 2023
Great customer service the sales technician did everything in his power to help me with my issues everything in his power to help me with my issues More
by GOUKER_J
Employees Worked With
May 02, 2023
Clean and efficient. I had work done, and a clamp broke on my rear door. They got me in and fixed issue in one day! I had work done, and a clamp broke on my rear door. They got me in and fixed issue in one day! More
by Jloyd8
April 28, 2023
Pleasant buying experience. Good service after the sale. This is the second car I've purchased or leased from this dealer. Good service after the sale. This is the second car I've purchased or leased from this dealer. More
by Netadmin67
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell
April 27, 2023
Thorough information, courteous and prompt service. The cost was insane and I am concerned for my next visit in regards to price. Overall, I'm satisfied. The cost was insane and I am concerned for my next visit in regards to price. Overall, I'm satisfied. More
by Amandabarowski2410
Employees Worked With
April 27, 2023
Very helpful and honest people. Were doing their best to help me find the right truck. Were doing their best to help me find the right truck. More
by Bob
April 27, 2023
My wife and I were treated very well. All of the sales group answered all our questions . as we had not purchased a car in quite a while All of the sales group answered all our questions . as we had not purchased a car in quite a while More
by 4tfoley
April 25, 2023
Friendly took care of the problem that I had,and had it repaired when they said. George did a great job repaired when they said. George did a great job More
by OAVIGIL92
Employees Worked With
