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Ken Ganley Ford Parma
Parma, OH
2,655 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,655 reviews
October 21, 2024
The salesman was completely awesome. The detailing on the new vehicle leaves a lot to be desired. The vehicle is still very dusty- The process was not seamless-but my salesman did a The detailing on the new vehicle leaves a lot to be desired. The vehicle is still very dusty- The process was not seamless-but my salesman did a great job trying to entertain me while they moved the vehicle from the showroom. More
by juliesalmons
Employees Worked With
October 21, 2024
I have only one service done at Ken Ganley Ford . It was a recall. That is the only work I have done so far at any dealer.Gillingham did recall service before Ganley took over. I do my own maintenanc It was a recall. That is the only work I have done so far at any dealer.Gillingham did recall service before Ganley took over. I do my own maintenance . More
by SOUTHPAWGJ
Verified CustomerEmployees Worked With
October 21, 2024
Great people Great service always willing to work with you and help you get your dream car you and help you get your dream car More
by turnerrandy28
Employees Worked With
October 20, 2024
We have been customers of Ganley for many years. Their service is great. Service department is readily available. Sales staff is friendly Their service is great. Service department is readily available. Sales staff is friendly More
by Sonja
October 20, 2024
Was very courteous. Listen to my needs and made sure they met my needs in every way possible. When above and beyond to do so Listen to my needs and made sure they met my needs in every way possible. When above and beyond to do so More
by LISARTOTH
October 20, 2024
Went to dealer with a few preferences in a Ranger. They managed to find my new truck with my specific color and interior. Almost painless. Would recommend! They managed to find my new truck with my specific color and interior. Almost painless. Would recommend! More
by TBARCIKOWSKI
October 19, 2024
Great customer service. Got me in quickly for a flat tire and was able to also do brakes the same day! Got me in quickly for a flat tire and was able to also do brakes the same day! More
by AMANDA22884
October 19, 2024
I made, canceled and remade this appointment effortlessly. They were prepared and polite. The gentleman that helped me kept me appraised throughout. I had a comfortable chair to wait in. And s effortlessly. They were prepared and polite. The gentleman that helped me kept me appraised throughout. I had a comfortable chair to wait in. And since I still had a warranty on my car it cost me nothing but time. I always went to Bob Gillingham Ford and will gladly change and come here. More
by BARBARA.MOWRER
Employees Worked With
Tim Kubow
October 18, 2024
I had an excellent experience at Ken Ganley Ford Parma. The service was top-notch—honest, efficient, and they went above and beyond by giving me great recommendations for new tires. I highly recommend them The service was top-notch—honest, efficient, and they went above and beyond by giving me great recommendations for new tires. I highly recommend them for anyone looking for reliable and professional service! More
by sundanmach
