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Ken Ganley Ford Parma
Parma, OH
3,348 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,348 reviews
May 10, 2025
Friendly knowledgeable and helpful accomplishedwhat I needed to get doneat the appointment things went smoothly needed to get doneat the appointment things went smoothly More
by STACYK58
Verified CustomerEmployees Worked With
May 10, 2025
He was very helpful in making sure the process of getting my oil change done went smoothly and efficiently. my oil change done went smoothly and efficiently. More
by santiagojordan13
May 09, 2025
Unfortunately there was a mixup with a set of tires, and I was given the incorrect set on my car. Initially, it looked like I may be stuck with the tires, which was frustrating. However, Matt stuck to his w I was given the incorrect set on my car. Initially, it looked like I may be stuck with the tires, which was frustrating. However, Matt stuck to his word and checked to see if there was a way I could return the wrong set and get the correct set. Matt called me on Monday letting me know that they were going to resolve my problem with no extra cost, and scheduled me for an appointment. I came in and got the new set of tires today and they're fantastic! I appreciate Matt and his team for acknowledging an honest mistake and correcting it in a timely manner. More
by SteelerHater123
Employees Worked With
Matt
May 09, 2025
My experience at Ken Ganley Ford is always Excellent. From service to Parts to Sales. They will always be #1 in my book. I will definitely refer to all my friends family and neighbors. From service to Parts to Sales. They will always be #1 in my book. I will definitely refer to all my friends family and neighbors. More
by mv7909
May 09, 2025
Very personal and trustworthy. I feared this would be lost when Ganley took over from Gillingham but it did not. I feared this would be lost when Ganley took over from Gillingham but it did not. More
by Parmajohn500
May 09, 2025
I was treated in a courteous manner and my oil change, tire rotation was handled in a timely manner. tire rotation was handled in a timely manner. More
by jlyurichak
May 09, 2025
Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More
by Uvgotdale
May 09, 2025
Awesome work on my brakes. Matt took real good care of me. He made sure I didn’t have to sit and wait. I thought that was pretty cool providing an Uber driver back home while m Matt took real good care of me. He made sure I didn’t have to sit and wait. I thought that was pretty cool providing an Uber driver back home while my brakes were getting fixed More
by FocusLoverForever
Employees Worked With
May 08, 2025
Best Ford dealership I've experienced. I won't mention the other Ford dealership by name that I really had a poor experience looking back (where I purchased our Bronco Sport) the sales dep I won't mention the other Ford dealership by name that I really had a poor experience looking back (where I purchased our Bronco Sport) the sales department really took advantage of me at least that's what my perception is. More
by yackeepaul
