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Ken Ganley Ford Parma
Parma, OH
3,864 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,864 reviews
October 24, 2025
Great service and answered all of my questions. Very satisfied and would visit again. Very happy. Very satisfied and would visit again. Very happy. More
by amandaf897
Verified Customer
October 23, 2025
Had an appointment Tuesday at 10am. They didn't even look at the truck until Friday when we told them we were gonna pick it up and take it somewhere else. To top it off, they broke my e They didn't even look at the truck until Friday when we told them we were gonna pick it up and take it somewhere else. To top it off, they broke my exhaust pipe while fixing the drive shaft. I took it somewhere else to fix the exhaust because I didn't want them touching my truck again. Horrible experience More
by Madcap1717
Employees Worked With
Dave
October 22, 2025
From my first call to completion of the work, it was a positive experience. Mark was kind and thoughtful and I was treated like a person not just a number. positive experience. Mark was kind and thoughtful and I was treated like a person not just a number. More
by cnodroc
Employees Worked With
Mark Owens
October 22, 2025
It was very easy to schedule service and service was done in a timely fashion in a timely fashion More
by K9 Chase
October 22, 2025
It was a great experience. I am not up to it at this time. Good people. I am not up to it at this time. Good people. More
by JOHNHAUSER28
October 21, 2025
I had an outstanding experience at Ken Ganley Ford on Brookpark road, Parma. From the moment I walked in Dave was friendly, attentive and genuinely committed to making the process smooth and stress free Brookpark road, Parma. From the moment I walked in Dave was friendly, attentive and genuinely committed to making the process smooth and stress free. More
by Dmills121
Employees Worked With
October 20, 2025
Kristy was the absolute best to work with, highly recommend to work with only her recommend to work with only her More
by Justin
Employees Worked With
October 20, 2025
Kristy was exceptional to work with, very knowledgeable and helpful Will only work with her and helpful Will only work with her More
by Justin
Employees Worked With
October 20, 2025
A great dealership for service. Very helpful especially Dylan. Was easy to schedule to make an appointment even though it was 2 weeks out. That's understandable. Very helpful especially Dylan. Was easy to schedule to make an appointment even though it was 2 weeks out. That's understandable. More
by kathy9688
Employees Worked With
