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Ken Ganley Ford Parma
Parma, OH
2,679 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,679 reviews
November 23, 2024
Salesperson was unprofessional, concerned about vaping while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra revenue from the service. The product requires paint correction for proper bonding, protection, and maintenance of a pristine surface. I was informed that paint correction is not performed on new vehicles once pointing out haze and water etching that was trapped underneath coating. I do appreciate the refund upon sharing my concern, but this was only after explaining the problem at length. I would not recommend the dealership or plan to purchase another vehicle from Ken Ganley Ford in the future. More
by Peter
Verified CustomerEmployees Worked With
November 23, 2024
Unbelievable, I thought customer service was gone and forgotten. Ken Ganley service is far superior. I do appreciate cleanliness and family values. Which you do provide for everyone walking through your forgotten. Ken Ganley service is far superior. I do appreciate cleanliness and family values. Which you do provide for everyone walking through your doors. Thank you More
by JERRYKASZAR
November 23, 2024
Went to Ken Ganley Ford to test drive a vehicle I was interested in. 3hrs. later, I had a great deal and drove home that same day. Everyone I dealt with made this a great experience. Very happy with my p interested in. 3hrs. later, I had a great deal and drove home that same day. Everyone I dealt with made this a great experience. Very happy with my purchase More
by fairway31
November 23, 2024
The service was amazing and the timing was very efficient and fast.Staff was very polite and helped with everything that’s was needed and more. I went in for one thing and they fixed multiple problems with r and fast.Staff was very polite and helped with everything that’s was needed and more. I went in for one thing and they fixed multiple problems with recalls that I had no clue about. More
by loverissa133
Employees Worked With
November 22, 2024
They are the best I would definitely recommend to everyone!! And Fernando is awesome and very knowledgeable with the product, anyone should come here and buy a car!! everyone!! And Fernando is awesome and very knowledgeable with the product, anyone should come here and buy a car!! More
by Vasyl
Employees Worked With
November 22, 2024
Alex Hrabak, the mechanic was excellent. Alicia Jeremy, advisor was very helpful. A great experience. Alicia Jeremy, advisor was very helpful. A great experience. More
by Deb
November 20, 2024
Timely, easy and efficient was the service department thank you Ken Ganley Ford brookpark parma thank you Ken Ganley Ford brookpark parma More
by jamesstumpf
Employees Worked With
November 20, 2024
Everyone was great keeping up on the recalls being precise on time. Very satisfied. Thank you precise on time. Very satisfied. Thank you More
by MICHELEDIAZ70
Employees Worked With
