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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
2,673 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,673 reviews

November 20, 2024

Completely satisfied with the service I received. On-time with my service appointment and up front about future services. More

by ANDYCF1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Andy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2024

Timely, easy and efficient was the service department thank you Ken Ganley Ford brookpark parma More

by jamesstumpf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

James, Thanks for sharing about your service experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 20, 2024

Everyone was great keeping up on the recalls being precise on time. Very satisfied. Thank you More

by MICHELEDIAZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Thanks, Michele, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 20, 2024

Explains things. Alwats have had very good service. Will continue to come to this dealership. More

by SUZEEQ244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2024

Deliver what they promise! Kind and professional. Appreciate a clean car when I pick up! More

by WIRTZMOLLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Porter is welcoming, friendly and when you arrive and when you pick up!
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Mollie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 19, 2024

Went in for an oil change and told the folks I had a nail on my tire that’s gonna fix it later and then end up fix it for me anyhow no charge outstanding work! More

by JPO62
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating for our service department! We appreciate your business here at Ken Ganley Ford Parma.

November 19, 2024

One of the smoothest car purchases I have made. Would buy a car again from Kent Ganley and madlyn More

by R.7.nelson
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Madelyn and the team, and it was a pleasure having you at the dealership. We appreciate your review!

November 19, 2024

I like the atmosphere and professional attitude and look forward to coupons on oil changes. More

by yopowchiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 19, 2024

Took care of all my cars needs in a timely fashion! Fabulous professionalism and friendly. More

by apparitionproductions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

November 18, 2024

Ganley Ford did an exceptional job from start to finish. I highly recommend the entire staff. Everyone exceeded expectations. More

by OCCHY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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