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Ken Ganley Ford Parma

Parma, OH

4.7
2,845 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,845 reviews

January 21, 2025

I am impressed! This location deserves an A+. Very professional and great customer service. I would like tongive a shout out to our Service Advisor, George Hadgigeor More

by miachristine20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with George and our team here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

January 21, 2025

Plenty of selection with a friendly, professional staff. I'd definitely work with them in the future. More

by RustbeltRascal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2025

This dealership was great! Very friendly, knowledgeable employees. They explained everything to me well and resolved the issues in a timely manner. I will be a returning custom More

by Emily_F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review, Emily! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

January 21, 2025

The dealer ship did a good job on following my initial inquiry through Edmonds with follow ups and scheduling for a visit. My sales rep, Pam, did a nice job of working up good deal for the Ranger on More

by djackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Skipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Pam and our team were able to help, and we hope to see you again!

January 20, 2025

My service appointment went well friendly service representative kept me informed while I waited also explained in detail the process to complete my service. More

by Billmac069
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ken Ganley Ford Parma responded

Bill, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

January 20, 2025

My first time going there because ford decided to close the liberty ford in Parma hts dealership that I've been going for years. They were good people there. So I'm guessing it'll take time for me to get More

by BILL SPALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 21, 2025 -

Ken Ganley Ford Parma responded

Bill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 19, 2025

Great service, great dealership. I would recommend it. To my family and friends. This is convenient for me. Close to the house. More

by johnlrivera10j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Ken Ganley Ford Parma responded

Thank you, John, for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2025

Buying from Ken Ganley Ford Parma was the most positive car buying experience that I have had. I appreciate their willingness to communicate with me and answer any and all questions. More

by Ciarrah923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ken Ganley Ford Parma responded

Ciarrah, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2025

Their service department was very helpful in quickly solving my problem will my car. The gentleman that helped me was Matt. He answered my questions. Under the plan that I have he pointed out I neede More

by KOLIBABK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 18, 2025

Staff is friendly and responsive to questions asked. Dave kept me informed on my car every step of the way. More

by sschal08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Dave and for taking the time to leave us this wonderful feedback!

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