Ken Ganley Ford Norton

Came here with my 82yr old grandmother and John was excellent in treating her like she was his own mother. He would explain things easily for her to understand and then give me the technical version. W excellent in treating her like she was his own mother. He would explain things easily for her to understand and then give me the technical version. We were in and out with hardly no wait in getting everything signed. All and all it was a good experience, John is a great guy. More

I have bought from John over the years and have always been happy with the selection and the service he has given me. I have always refered all my friends and family to him with excellent results. I would been happy with the selection and the service he has given me. I have always refered all my friends and family to him with excellent results. I would never buy a car without him being a part of the process. I give Ganley and John the 5 star review because of the excellent customer service! More

From the time I walked into the store, I never felt they pressured us into buying anything. They asked us what our needs were and then tried to find the car that fit our needs. We like the fact that a lot o pressured us into buying anything. They asked us what our needs were and then tried to find the car that fit our needs. We like the fact that a lot of the sales people have worked there for many years. That shows us that there is a family atmosphere and that they like what they are doing and who they work with. After our decision, we appreciated how fast the process went. Thanks Tom! More

I have given the rating I have because it was an overall great experience. Our salesman, Denny was very nice. He helped answer any questions we had concerning our purchase. Although I was not present for th great experience. Our salesman, Denny was very nice. He helped answer any questions we had concerning our purchase. Although I was not present for the purchasing of the vehicle, my great grandmother, Lenora was very pleased with everything Denny had done for us. More

Arrived around 4:30 with no appointment, needed my first oil change in my Explorer. Very busy and yet the time was made to help me and give my vehicle a multi point checkup. I would send any of my family to oil change in my Explorer. Very busy and yet the time was made to help me and give my vehicle a multi point checkup. I would send any of my family to see Phil Sandy or Bob Bowser, I have purchased multi vehicles from Ganley and the service has always been spot on. Thank you! More

This was our first Ford purchase and we were pleasantly surprised with the customer service and vehicle knowledge Ray had. He helped us learn all about our new car features and even stayed late to show us surprised with the customer service and vehicle knowledge Ray had. He helped us learn all about our new car features and even stayed late to show us how to operate the Sync system. Overall, we were able to purchase a new car and drive it home in as little as two hours time. I absolutely love my new Fiesta HB, thank you Ford! More

Returned for the first oil change on my 2013 Platinum F150. Check in was smooth, given an estimated time of completion of 1 hour to 1 hour 20. Checked in for a visit with our salesperson, John Grabowsk F150. Check in was smooth, given an estimated time of completion of 1 hour to 1 hour 20. Checked in for a visit with our salesperson, John Grabowski, to be told that our first oil change would be complimentary. The vehicle was ready in 45 minutes and delivered to us by our service writer Bob Bowser. An excellent first visit. More

We have enjoyed coming to Ganley Ford Norton, due to the friendliness, honesty, and overall experience of the staff. We will continue to come back! friendliness, honesty, and overall experience of the staff. We will continue to come back! More

At Ganley Ford they are very knowledgeable and courtesy to make your visit as smooth as possible. I have bought two vehicles there last year and usually just go anywhere for simple service like a oil chang to make your visit as smooth as possible. I have bought two vehicles there last year and usually just go anywhere for simple service like a oil change but the service and courtesy you get here is just awesome so I drive the little extra just to go there,,, great service and hospitality Kenny More

My used car purchase was a great overall buying experience at Ganley Ford. Jeff was wonderful to work with and made me feel very comfortable with my decision. experience at Ganley Ford. Jeff was wonderful to work with and made me feel very comfortable with my decision. More