
Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Went in for an oil change, ended up trading truck in for a Fusion! John was great, made us feel as we the customer mattered! He went above and beyond for my Mom and I. a Fusion! John was great, made us feel as we the customer mattered! He went above and beyond for my Mom and I. More
new car purchase Jeff was a really good salesman, easy to work with and very pleasant and professional, he took the time to explain many of the new electronic to us, h Jeff was a really good salesman, easy to work with and very pleasant and professional, he took the time to explain many of the new electronic to us, he made car buying a pleasant experience More
mr barstow was a consummate professional in all aspects of his approach with me. his expertise in these transactions were at the highest levels with regards to the total transaction process of his approach with me. his expertise in these transactions were at the highest levels with regards to the total transaction process More
I am truly satisfied with this dealership and especially with my salesman, Garry Book. I never felt pressured to commit to buying anything and he answered ALL my questions. He was the salesman that handle with my salesman, Garry Book. I never felt pressured to commit to buying anything and he answered ALL my questions. He was the salesman that handled my transaction and, in my opinion, went the extra mile, even after my purchase. I have had my car in for service twice and both times, I have been treated with the utmost respect and consideration. More
My sales experience at Ganley Ford in Norton was great. My salesman, Ray Mattey, was very professional and polite. He made me feel that none of my questions were too stupid and he neve in Norton was great. My salesman, Ray Mattey, was very professional and polite. He made me feel that none of my questions were too stupid and he never talked "down" to me like salesmen sometimes do to a woman buying a car without a male advisor. I felt that I got a great deal and I am very happy with my car. I tell anyone looking for a car to call Ray at Ganley. More
We have worked with Garry Book for many years. We were very happy to run into Garry when we visited Ganley for the first time. Since then, we have ourselves purchased 3 cars from Garry, and had two relat very happy to run into Garry when we visited Ganley for the first time. Since then, we have ourselves purchased 3 cars from Garry, and had two relatives purchase as well. We have always referred our friends to Garry. More
sales since 2011 our household has purchased 4 new fords from ganley because of our relationship and experience dealing with ray mattey my son is cons since 2011 our household has purchased 4 new fords from ganley because of our relationship and experience dealing with ray mattey my son is considering a 5th purchase in the near future and will be visiting ray More
Friendly service I went to several dealerships looking for the right car at the right price. Finally, I found everything I was looking for at Ganley. Ray was very help I went to several dealerships looking for the right car at the right price. Finally, I found everything I was looking for at Ganley. Ray was very helpful and got me into a super nice 2011 fusion. Couldn't be happier. Thanks Mr. Mattey and to everyone at Ganley ford. More
I have visited the Ganley's service department several times since the purchase of my wife's 2013 Escape SEL. Bob and the service techs have always taken care of my concerns I've had with the car several times since the purchase of my wife's 2013 Escape SEL. Bob and the service techs have always taken care of my concerns I've had with the car (regular service or problems). This last visit was for normal service plus a problem with the automatic lift gate not locking every time (staying ajar). My wife and I have tried the lift gate a number of times and it now works perfectly. More
My husband and I have worked with Garry Book for the last few years. We trust and respect him as a salesman and have purchased 3 cars ourselves from Garry, and have had two family members and my assistant a few years. We trust and respect him as a salesman and have purchased 3 cars ourselves from Garry, and have had two family members and my assistant at work purchase also purchase cars. We do not send people to Ganley because it's Ganley, although we like the dealership. We send people to Garry because he is fair, honest, and always has his customer's satisfaction in mind. More