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Ken Ganley Ford Norton
Norton, OH
2,996 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,996 reviews
February 15, 2014
everyone I talked to before coming in was very helpful. Then when I arrived I was greeted by Mark everything was explained to me and also all that your shop has to offer. It was going to be longer so I wa Then when I arrived I was greeted by Mark everything was explained to me and also all that your shop has to offer. It was going to be longer so I was able to get a loaner car and be on my way. I was notified if I needed to be . all staff went above and beyond in customer service and I will be back. TAMELA COX More
by tammy789
Employees Worked With
Mark Kunklier
February 09, 2014
I was looking for a new car because in all my 16 years of driving I have never owned or even drove a new car. But as soon as I walked into the shop everyone was real friendly and I felt like family. When I w driving I have never owned or even drove a new car. But as soon as I walked into the shop everyone was real friendly and I felt like family. When I was introduced to Joe I knew I wasn't going home without a newer car than what I drove in with. He knew exactly what I was looking for and what I wanted. I also felt no pressure to even purchase one. I would recommend Ganley ford to anyone that I know who needs a car new or used because I know they will walk out of there happy and a smile on their face. After I had the car for a few weeks, I heard a noise coming from the heater fan when I turned it on. I called Joe and explained to him what I was hearing and he said to bring it in. So when I took my car to the service department they told me it was going to take a day to fix, so they gave me a loaner car until mine was done. More
by amy_sturges
Employees Worked With
Joe Catalanotto
February 08, 2014
Joe was exceptional. He was friendly, compassionate and knew exactly what I was looking for. His knowledge and understanding was far beyond the above average sales consultant. He walked me thorugh every s knew exactly what I was looking for. His knowledge and understanding was far beyond the above average sales consultant. He walked me thorugh every step and explained any and all details and answered my questions clearly. Joe helped me reach my goal of a new vehicle with expertise. I will recommend family and friends to go to Ganley Ford for all their purchases. Joe is...in my book, "the sprinkles on my sundae". Thank you Ganley. More
by corinakm
Employees Worked With
Joe Catalanotto
February 05, 2014
Denny Lebar (sales consultant) helped us trade in our old Ford for a new 2014 four-wheel drive and explained why this would be a better fit for our our driving needs. He took time to find us the what we wan Ford for a new 2014 four-wheel drive and explained why this would be a better fit for our our driving needs. He took time to find us the what we wanted even though it was not on the lot at that time. We have dealt with Ganley Ford in the past, from buying new vehicles to service repair and have always been impressed with all there staff. More
by mellert
Employees Worked With
Denny Lebar
February 03, 2014
I have been searching for a good used vehicle. Though I haven't purchased one yet I must say that the warm welcome and knowledgeable sales staff I have encountered so far make me know where I will most lik haven't purchased one yet I must say that the warm welcome and knowledgeable sales staff I have encountered so far make me know where I will most likely buy my next car. More
by gregfro
Employees Worked With
Joe Catalanotto
February 02, 2014
Overall great experience. My husband and I felt comfortable with our salesman, and are very happy with our purchase. I really love my new Ford Escape. comfortable with our salesman, and are very happy with our purchase. I really love my new Ford Escape. More
by kmgorog
Employees Worked With
Joe Catalanotto
January 31, 2014
I was driving a really nice Saturn /wagon 02. One night driving home from work ,well I wrecked and totaled it .So I needed a car. I have known Joe C. for about 2yrs. So I talked to him and told him what ha driving home from work ,well I wrecked and totaled it .So I needed a car. I have known Joe C. for about 2yrs. So I talked to him and told him what happen, he told me to come see him. I was nervous I had never did this before, my husband always took care of getting cars and in his name. This was a first. Joe let me take some different cars home but the payments were to much. Actually I was without a car over Thanksgiving, and that Friday Joe said to come in have my car towed to them and he could help me .I was greatful. He asked me what I would be looking for, I told him an SUV or a van. nothing in stock. By Tuesday Joe found me my suv. Joe is really a good guy, he was real patient with me, cause I had no idea what I was doing. I had one issue with the suv when I got it and Joe took care of it. Joe is a pleasent man, very thoughtful. I think weither or not I knew him he would treat everybody the same. Every one seems really nice there they always spoke to you when you walked in, they didn't egnore you. and that means alot! More
by rosemarysayre1
Employees Worked With
Joe Catalanotto
January 29, 2014
Ganley was the second dealer I visited. I knew I wanted out of the escape I was driving. I missed driving a F-150. Joe and Jim continued to work with me to get me out of the Escape and into a 4x4. A 2008 F out of the escape I was driving. I missed driving a F-150. Joe and Jim continued to work with me to get me out of the Escape and into a 4x4. A 2008 F-150 had just been taken in, outright purchase, very low miles. Timing is everything!! Althought I wanted a lower payment all other requests were made by Joe. I do not miss the Escape and happy to be driving a F-150 4x4. More
by markemery
Employees Worked With
Joe Catalanotto
January 26, 2014
My last 6-7 cars have been leased through Ganley Ford. The sales and service staff have always been very helpful and efficient but 6 years ago we started working with Daniel Smith at Ganley. He is extreme The sales and service staff have always been very helpful and efficient but 6 years ago we started working with Daniel Smith at Ganley. He is extremely knowledgeable and very easy to work with. I needed to turn in a lease and get another 3 years ago and it was the first time I had ever been through the process on my own as my husband had died the previous year, I remembered how good Daniel was and requested him when I came to the dealership. He walked me through every step and was great to work with. My lease was up again this year and I contacted him again to test drive a new Escape. I went to meet him at the dealership and he once again went above and beyond to put me in a vehicle that I was comfortable with, both aesthetically and financially. He always goes the extra mile to work within a budget. I will continue to purchase/lease through Ganley Ford as long as Daniel employed there! I always recommend him to all my friends. More
by lharrell
Employees Worked With
Daniel Smith
