Ken Ganley Ford Norton

I was driving a really nice Saturn /wagon 02. One night driving home from work ,well I wrecked and totaled it .So I needed a car. I have known Joe C. for about 2yrs. So I talked to him and told him what ha driving home from work ,well I wrecked and totaled it .So I needed a car. I have known Joe C. for about 2yrs. So I talked to him and told him what happen, he told me to come see him. I was nervous I had never did this before, my husband always took care of getting cars and in his name. This was a first. Joe let me take some different cars home but the payments were to much. Actually I was without a car over Thanksgiving, and that Friday Joe said to come in have my car towed to them and he could help me .I was greatful. He asked me what I would be looking for, I told him an SUV or a van. nothing in stock. By Tuesday Joe found me my suv. Joe is really a good guy, he was real patient with me, cause I had no idea what I was doing. I had one issue with the suv when I got it and Joe took care of it. Joe is a pleasent man, very thoughtful. I think weither or not I knew him he would treat everybody the same. Every one seems really nice there they always spoke to you when you walked in, they didn't egnore you. and that means alot! More

Ganley was the second dealer I visited. I knew I wanted out of the escape I was driving. I missed driving a F-150. Joe and Jim continued to work with me to get me out of the Escape and into a 4x4. A 2008 F out of the escape I was driving. I missed driving a F-150. Joe and Jim continued to work with me to get me out of the Escape and into a 4x4. A 2008 F-150 had just been taken in, outright purchase, very low miles. Timing is everything!! Althought I wanted a lower payment all other requests were made by Joe. I do not miss the Escape and happy to be driving a F-150 4x4. More

My last 6-7 cars have been leased through Ganley Ford. The sales and service staff have always been very helpful and efficient but 6 years ago we started working with Daniel Smith at Ganley. He is extreme The sales and service staff have always been very helpful and efficient but 6 years ago we started working with Daniel Smith at Ganley. He is extremely knowledgeable and very easy to work with. I needed to turn in a lease and get another 3 years ago and it was the first time I had ever been through the process on my own as my husband had died the previous year, I remembered how good Daniel was and requested him when I came to the dealership. He walked me through every step and was great to work with. My lease was up again this year and I contacted him again to test drive a new Escape. I went to meet him at the dealership and he once again went above and beyond to put me in a vehicle that I was comfortable with, both aesthetically and financially. He always goes the extra mile to work within a budget. I will continue to purchase/lease through Ganley Ford as long as Daniel employed there! I always recommend him to all my friends. More

I've bought three cars from Tyler Smith and Ganley Ford over the last several years. I WILL NOT ever buy from another dealership. Ganley is different than any other buying experience I've ever had. Th Ford over the last several years. I WILL NOT ever buy from another dealership. Ganley is different than any other buying experience I've ever had. They treat you like family, and you can trust that the deal you receive from Tyler and Ganley Ford is the best deal out there. From the moment you arrive to the time you drive off the lot with your new vehicle, you are treated with respect and fantastic customer service. Tyler and the folks at Ganley make sure you are comfortable with all aspects of your new car, from the outside of the vehicle to the technology inside the vehicle. I never felt pressured to make a decision, despite the fact that I went back and forth between two different vehicles. I finally decided on a new 2013 Ford Edge. Once I made my decision, the finance process was quick and painless. At delivery, Tyler showed me all of the features of the new My Ford Touch. After that, he took me back through the service and parts department, introduced me to the managers of the department and set up my first oil change. If you want a comfortable car buying experience, where you don't get taken advantage of and are treated like family, Ganley Ford in Barberton is your dealership. I can't thank Tyler Smith and the staff at Ganley Ford enough! More