Ken Ganley Ford Norton

sales since 2011 our household has purchased 4 new fords from ganley because of our relationship and experience dealing with ray mattey my son is cons since 2011 our household has purchased 4 new fords from ganley because of our relationship and experience dealing with ray mattey my son is considering a 5th purchase in the near future and will be visiting ray More

Friendly service I went to several dealerships looking for the right car at the right price. Finally, I found everything I was looking for at Ganley. Ray was very help I went to several dealerships looking for the right car at the right price. Finally, I found everything I was looking for at Ganley. Ray was very helpful and got me into a super nice 2011 fusion. Couldn't be happier. Thanks Mr. Mattey and to everyone at Ganley ford. More

I have visited the Ganley's service department several times since the purchase of my wife's 2013 Escape SEL. Bob and the service techs have always taken care of my concerns I've had with the car several times since the purchase of my wife's 2013 Escape SEL. Bob and the service techs have always taken care of my concerns I've had with the car (regular service or problems). This last visit was for normal service plus a problem with the automatic lift gate not locking every time (staying ajar). My wife and I have tried the lift gate a number of times and it now works perfectly. More

My husband and I have worked with Garry Book for the last few years. We trust and respect him as a salesman and have purchased 3 cars ourselves from Garry, and have had two family members and my assistant a few years. We trust and respect him as a salesman and have purchased 3 cars ourselves from Garry, and have had two family members and my assistant at work purchase also purchase cars. We do not send people to Ganley because it's Ganley, although we like the dealership. We send people to Garry because he is fair, honest, and always has his customer's satisfaction in mind. More

Came here with my 82yr old grandmother and John was excellent in treating her like she was his own mother. He would explain things easily for her to understand and then give me the technical version. W excellent in treating her like she was his own mother. He would explain things easily for her to understand and then give me the technical version. We were in and out with hardly no wait in getting everything signed. All and all it was a good experience, John is a great guy. More

From the time I walked into the store, I never felt they pressured us into buying anything. They asked us what our needs were and then tried to find the car that fit our needs. We like the fact that a lot o pressured us into buying anything. They asked us what our needs were and then tried to find the car that fit our needs. We like the fact that a lot of the sales people have worked there for many years. That shows us that there is a family atmosphere and that they like what they are doing and who they work with. After our decision, we appreciated how fast the process went. Thanks Tom! More

I have given the rating I have because it was an overall great experience. Our salesman, Denny was very nice. He helped answer any questions we had concerning our purchase. Although I was not present for th great experience. Our salesman, Denny was very nice. He helped answer any questions we had concerning our purchase. Although I was not present for the purchasing of the vehicle, my great grandmother, Lenora was very pleased with everything Denny had done for us. More

I have bought from John over the years and have always been happy with the selection and the service he has given me. I have always refered all my friends and family to him with excellent results. I would been happy with the selection and the service he has given me. I have always refered all my friends and family to him with excellent results. I would never buy a car without him being a part of the process. I give Ganley and John the 5 star review because of the excellent customer service! More

Arrived around 4:30 with no appointment, needed my first oil change in my Explorer. Very busy and yet the time was made to help me and give my vehicle a multi point checkup. I would send any of my family to oil change in my Explorer. Very busy and yet the time was made to help me and give my vehicle a multi point checkup. I would send any of my family to see Phil Sandy or Bob Bowser, I have purchased multi vehicles from Ganley and the service has always been spot on. Thank you! More

This was our first Ford purchase and we were pleasantly surprised with the customer service and vehicle knowledge Ray had. He helped us learn all about our new car features and even stayed late to show us surprised with the customer service and vehicle knowledge Ray had. He helped us learn all about our new car features and even stayed late to show us how to operate the Sync system. Overall, we were able to purchase a new car and drive it home in as little as two hours time. I absolutely love my new Fiesta HB, thank you Ford! More