Ken Ganley Ford Norton

First car-buying experience in 10 years. This was the easiest car-buying experience ever! Joe met me and introduced himself as I was getting out of my old car. I told him what I was looking This was the easiest car-buying experience ever! Joe met me and introduced himself as I was getting out of my old car. I told him what I was looking for and he showed me several that could possibly meet my needs. He was very patient as I took my time looking and exploring possibilities. He was courteous, knowledgeable and didn't mind any question I asked. The paperwork and financing options were explained clearly. I would certainly recommend this dealership if all the employees are as easy to work with as Joe and Craig. More

My Ford experience! I was greeted at the dealers by John Grabowsky.He was very personable and friendly I was put right at ease.He showed me the car I came to see.My husba I was greeted at the dealers by John Grabowsky.He was very personable and friendly I was put right at ease.He showed me the car I came to see.My husband and I have dealt with Ganley previously.We will continue to do so in the future! Thank you so much for a very good experience. More

Service Department Member To Whom It May Concern: I had the most enjoyable experience (and interaction) with your Service Department. I was pleasantly surprised (and most To Whom It May Concern: I had the most enjoyable experience (and interaction) with your Service Department. I was pleasantly surprised (and most impressed) by the excellence of the facility and friendliness of the staff. Moreover, Mr. Mark Kunklier has proven himself an example of Ganley Ford’s highest tradition of customer care and quality service. Best Regards, Laurence D. Lucy-Evans More

Great job I purchased a car from John. He was very informative and answered all my questions. Had a good experience with him. Very happy with John. I purchased a car from John. He was very informative and answered all my questions. Had a good experience with him. Very happy with John. More

Friendly Made app. on internet took car in ,fast friendly service and A #1 service. Love the xx. in car ready board in waiting room. Had a snack and no wonder Made app. on internet took car in ,fast friendly service and A #1 service. Love the xx. in car ready board in waiting room. Had a snack and no wondering if the car was ready. More

Pleasant I had a very pleasant experience and didn't feel pushed at all. Went to the dealer to have work done on one vehicle and come home with a new one. I had a very pleasant experience and didn't feel pushed at all. Went to the dealer to have work done on one vehicle and come home with a new one. More

Very Helpful In weighing options about the right time to trade, Tom was very helpful in walking through the pros and cons of keeping existing my car versus severa In weighing options about the right time to trade, Tom was very helpful in walking through the pros and cons of keeping existing my car versus several car possibilities. His low profile and focus on my goals and concerns are a primary reason that I now own the new vehicle. He did something that "pressure salesmen" cannot do... reflectively walk along side the throws of a customer's decision process. The care shown for helping me understand my new Ford were also exceptional. More

Satisfied. I got the car I was looking at with friendly help, ease of paperwork, and a good price. Everything was done simply and with no added pressure. I got the car I was looking at with friendly help, ease of paperwork, and a good price. Everything was done simply and with no added pressure. More