Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My sales experience at Ganley Ford in Norton was great. My salesman, Ray Mattey, was very professional and polite. He made me feel that none of my questions were too stupid and he neve in Norton was great. My salesman, Ray Mattey, was very professional and polite. He made me feel that none of my questions were too stupid and he never talked "down" to me like salesmen sometimes do to a woman buying a car without a male advisor. I felt that I got a great deal and I am very happy with my car. I tell anyone looking for a car to call Ray at Ganley. More
mr barstow was a consummate professional in all aspects of his approach with me. his expertise in these transactions were at the highest levels with regards to the total transaction process of his approach with me. his expertise in these transactions were at the highest levels with regards to the total transaction process More
I am truly satisfied with this dealership and especially with my salesman, Garry Book. I never felt pressured to commit to buying anything and he answered ALL my questions. He was the salesman that handle with my salesman, Garry Book. I never felt pressured to commit to buying anything and he answered ALL my questions. He was the salesman that handled my transaction and, in my opinion, went the extra mile, even after my purchase. I have had my car in for service twice and both times, I have been treated with the utmost respect and consideration. More
We have worked with Garry Book for many years. We were very happy to run into Garry when we visited Ganley for the first time. Since then, we have ourselves purchased 3 cars from Garry, and had two relat very happy to run into Garry when we visited Ganley for the first time. Since then, we have ourselves purchased 3 cars from Garry, and had two relatives purchase as well. We have always referred our friends to Garry. More
sales since 2011 our household has purchased 4 new fords from ganley because of our relationship and experience dealing with ray mattey my son is cons since 2011 our household has purchased 4 new fords from ganley because of our relationship and experience dealing with ray mattey my son is considering a 5th purchase in the near future and will be visiting ray More
Friendly service I went to several dealerships looking for the right car at the right price. Finally, I found everything I was looking for at Ganley. Ray was very help I went to several dealerships looking for the right car at the right price. Finally, I found everything I was looking for at Ganley. Ray was very helpful and got me into a super nice 2011 fusion. Couldn't be happier. Thanks Mr. Mattey and to everyone at Ganley ford. More
I have visited the Ganley's service department several times since the purchase of my wife's 2013 Escape SEL. Bob and the service techs have always taken care of my concerns I've had with the car several times since the purchase of my wife's 2013 Escape SEL. Bob and the service techs have always taken care of my concerns I've had with the car (regular service or problems). This last visit was for normal service plus a problem with the automatic lift gate not locking every time (staying ajar). My wife and I have tried the lift gate a number of times and it now works perfectly. More
My husband and I have worked with Garry Book for the last few years. We trust and respect him as a salesman and have purchased 3 cars ourselves from Garry, and have had two family members and my assistant a few years. We trust and respect him as a salesman and have purchased 3 cars ourselves from Garry, and have had two family members and my assistant at work purchase also purchase cars. We do not send people to Ganley because it's Ganley, although we like the dealership. We send people to Garry because he is fair, honest, and always has his customer's satisfaction in mind. More
Came here with my 82yr old grandmother and John was excellent in treating her like she was his own mother. He would explain things easily for her to understand and then give me the technical version. W excellent in treating her like she was his own mother. He would explain things easily for her to understand and then give me the technical version. We were in and out with hardly no wait in getting everything signed. All and all it was a good experience, John is a great guy. More
I have bought from John over the years and have always been happy with the selection and the service he has given me. I have always refered all my friends and family to him with excellent results. I would been happy with the selection and the service he has given me. I have always refered all my friends and family to him with excellent results. I would never buy a car without him being a part of the process. I give Ganley and John the 5 star review because of the excellent customer service! More