Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bought a 2014 Ford Focus This is the second car I have purchased from Ray. He is very personable and helpful. If he doesn't have an answer to your question, he gets one imme This is the second car I have purchased from Ray. He is very personable and helpful. If he doesn't have an answer to your question, he gets one immediately. He is very accommidating. My most recent purchase, the car I wanted was not on the lot. By the next day it was there for me to pick up. I feel I could call Ray a friend. He has been so helpful in helping me purchase my car. I would definitely recommend him as your sales person. Thank you Ray! More
Had what I wanted, This dealer had the car I wanted in stock - but was more than accommodating when I asked about other features and finding cars that would fit my needs This dealer had the car I wanted in stock - but was more than accommodating when I asked about other features and finding cars that would fit my needs. Very upfront with pricing which was appreciated. More
Great Sales Experience We just purchased a 2014 Escape. Our experience with the dealership and our salesman Tom was totally satisfying. The dealership was very organized a We just purchased a 2014 Escape. Our experience with the dealership and our salesman Tom was totally satisfying. The dealership was very organized and swift with all the procedures of car leasing. Tom Stancil was courteous and friendly. Actually, we had an enjoyable time with him. He was very knowledgeable about the leasing procedures and knew everything we wanted to know about the car itself. I would recommend the dealership and especially Tom to any of my friends and family. We are looking forward to out next purchase. More
Great Experience I have bought multiple vehicles from Tom. I have had a great experience through him and the dealership. One time I had to have a tiny detail fixed o I have bought multiple vehicles from Tom. I have had a great experience through him and the dealership. One time I had to have a tiny detail fixed on my car and he was extremely helpful. The problem was fixed very quickly and easily. I have already recommended this dealership and Tom to many friends and family. I will buy my next car from him too! More
friendly and very accommodating A+ was a pleasurable experience. Very friendly and knowledgeable staff ..got me my perfect truck at a great payment .. very satisfied and am going ba A+ was a pleasurable experience. Very friendly and knowledgeable staff ..got me my perfect truck at a great payment .. very satisfied and am going back with my wife to get her an f150 soon .. More
We're repeat customers! In 2012, we purchased a Ford Fusion from Joe and the whole process was easy and transparent. That purchase went so well and since their prices are ve In 2012, we purchased a Ford Fusion from Joe and the whole process was easy and transparent. That purchase went so well and since their prices are very reasonable, we returned back to Ganley and (specifically) to Joe for a Ford Edge this weekend! From beginning to end, our purchases were low-pressure and both times Joe made sure we understood the terms of the sale. Also, Ganley Ford's Finance department and support staff were efficient and sped up our purchases so we didn't waste time waiting to finalize all the paperwork. Both times we left feeling satisfied with the experience. Thanks! More
Great! Everyone was friendly and Joe was very helpful. The buying experience was very good and not stressful. I would recommend Ganley Ford to my friends. Everyone was friendly and Joe was very helpful. The buying experience was very good and not stressful. I would recommend Ganley Ford to my friends. More
A model dealership and a pleasant experience for consumers ! From the time we entered the lot we found everyone to be positive in attitude and professional in appearance. Joe, our sales rep greeted us, listened From the time we entered the lot we found everyone to be positive in attitude and professional in appearance. Joe, our sales rep greeted us, listened to what we were looking for and worked with us to a successful purchase. His positive attitude about the dealership, management and service departments gave us the confidence we needed to make a purchase at at Ganley Ford. For us It was as much selecting the dealer and service provider as was the type of vehicle we purchased. As we sat during the initial paperwork period I glanced around and it appeared everyone was smiling and presenting a positive environment for the customer. We felt at ease during the entire process! Something we had not experienced at several of the dealers and independent lots during our search. Everything was explained to us as we went along and the vehicles we were shown were right in line with where we stated we would like to be. We never felt pushed or pressured into something we didn't want. In the end we were matched with an excellent choice of vehicle. When it was time to"run the numbers" we found the business manager to be right in line with what Joe told us and no surprises! I apologize I don"t remember his name but he walked us through the documents,explained the extended service program (which we purchased) and made us feel right at home. Absolutely professional in a friendly way. We left his office feeling we had truly made a good purchase. This dealership and the employees we had the opportunity to meet created a very comfortable environment and we left with our new vehicle knowing we had selected the right dealer to continue our future business. Thank you for that. More
Great Buying Experience I bought a new F150 and wanted to comment on Joe & the overall experience. I never thought that buying a car could be so easy! From the second that I bought a new F150 and wanted to comment on Joe & the overall experience. I never thought that buying a car could be so easy! From the second that I walked in Joe listened to exactly what I wanted and found a way to make it work. The dealership has a huge inventory of vehicles on the lot that make car buying easy. I would definately recommend this dealership & Joe specifically and will be a long lasting customer. More
Great place, friendly staff! We are pleased with our new Ford Escape! Tom was upfront and honest. So far, everyone involved with Ganley has been wonderful! Will return for future We are pleased with our new Ford Escape! Tom was upfront and honest. So far, everyone involved with Ganley has been wonderful! Will return for future car purchase. (perhaps my BLUE F-150!!) More