Ken Ganley Ford Norton

Quick and easy Franco was great and easy to work with. Definitely one of the beat car buyong experiences I have had. Thanks for helping me get into this vehicle! Franco was great and easy to work with. Definitely one of the beat car buyong experiences I have had. Thanks for helping me get into this vehicle! More

Amazing Very happy that I was able to get the car that I really wanted. Also very fortunate that the dealership was able to work with what I had. Very happy that I was able to get the car that I really wanted. Also very fortunate that the dealership was able to work with what I had. More

Franco and Karl Had an amazing experience with Franco and Karl. Would highly recommend going to see Franco. Great customer service and awesome with giving trusty info Had an amazing experience with Franco and Karl. Would highly recommend going to see Franco. Great customer service and awesome with giving trusty information. If anyone every is looking for a new/used car this will be the place I will send them if I ever need another car this will be the place I go. Thank you everyone for being so nice and for helping us out. More

No Pressure Sales Mark was professional from the start. He made me feel at ease as we discussed the car I was looking for. They went out of their way to locate the car Mark was professional from the start. He made me feel at ease as we discussed the car I was looking for. They went out of their way to locate the car I wanted (in Virginia!) and get it here quickly. Mark constantly asked if there were any questions or if he could be of help in any way. Always answered his phone or called me right back. Great guy to work with! More

Fantastic work They offered a loaner car so I didn't have to wait for my car. I had a VERY messy car due to a 3 yr old and a camping trip so my vehicle was filthy, t They offered a loaner car so I didn't have to wait for my car. I had a VERY messy car due to a 3 yr old and a camping trip so my vehicle was filthy, these guys cleaned both inside and outside of my car and made it look brand new! I will only come here for detailing from now on. They found inserts to my cup holders that were not there when I bought my car. They pay attention to the details for sure. More

Houk Ed Have not been to a dealership since 1998.Mark was very helpful ,no pressure and professional, Made the experience a success. Very happy with our Ford Have not been to a dealership since 1998.Mark was very helpful ,no pressure and professional, Made the experience a success. Very happy with our Ford Fusion. More

helpful and friendly our salesperson was very helpful.I believe their was a miss-understanding between him and the service department.He wanted to have our new truck detai our salesperson was very helpful.I believe their was a miss-understanding between him and the service department.He wanted to have our new truck detailed and washed before we picked it up.It was washed outside only.No detailing done.The bed of the truck was filthy.Again the salesperson was great ''we were able to purchase the truck we really wanted. More

Detailing Center Recently my wife brought her Escape to the detailing center after one of her passengers had an accident on the passenger side seats. We thought that Recently my wife brought her Escape to the detailing center after one of her passengers had an accident on the passenger side seats. We thought that the seat would have to be replaced. Yes, it was that bad. Jeff cleaned the seat and the car was brand new again. Jeff went above and beyond and even checked with us later to make sure that the results of his work was satisfactory. Jeff was extremely helpful in a bad situation... More

Great follow up. Great service. I was shopping a few different cars. Mark was great on follow up. His follow up lead to a sale. Great service! Had the car ready for my pick up. I was shopping a few different cars. Mark was great on follow up. His follow up lead to a sale. Great service! Had the car ready for my pick up. More

I had my car detailed I inside and outside My car looks new! So spotless and shiny. Great attention to detail. Everyone was very nice, professional and helpful. Explained everything they did My car looks new! So spotless and shiny. Great attention to detail. Everyone was very nice, professional and helpful. Explained everything they did to the car. Wonderful job. Definitely would recommend their services. Am going to take my husband's car next. More