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Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Painesville, OH

4.9
136 Reviews
Call Service Center (440) 354-4368

136 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

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March 23, 2023

Such A good person thanks for the amazing service on my car. I highly recommend this place for anyone More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Ruby, Lexi Estvanko
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Mar 25, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2023

A pleasure to deal with , very professional staff, kept scheduled time , ready when it was pro More

by Earls64ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 18, 2023

I got in quickly. Everyone was so friendly and helpful. They fixed my Jeep quickly. Even offered me a ride if I needed to leave. I’ve been to the other 2 Jeep dealers More

by Slimred777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman that initially checked me in was great, Lexi Estvanko
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Feb 20, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 16, 2023

Quick service all the time they are there to help us in all of our needs A+ service 👌🏽 More

by Marqoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
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Feb 18, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2023

I had wonderful service. Everyone was friendly and respectful. They came and checked on me in the waiting room and explained what was happening with my vehicle. Super pleasan More

by Angiedidovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge and Todd Coolidge
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Feb 14, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 06, 2023

The team at Ganley were professional and courteous. The customer waiting lounge was clean and quite comfortable More

by Raptoratf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Feb 09, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2023

The service department has failed me twice. Now I call and no response. Email no response. More

by Chris Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Cleek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Chris, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 26, 2023

Justin Cleek and his team was awesome as always! ! I am sure to be back More

by angel.victor82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2023

Had problem with my truck and the service department went above and beyond with the repairs. Very satisfied. More

by Wizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coolidge
Report | Print
Jan 19, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2023

Service was great Mike was very friendly and helpful made experience easy thank you very much More

by mdthomas7264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
Report | Print
Jan 19, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Please don't hesitate to reach out to us if there's anything more we can do!

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