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Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Painesville, OH

4.9
144 Reviews

144 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

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February 16, 2025

This Saturday morning, driving down the hwy as a woman alone from far up North with battery charge warning light ON … was quite anxious! Don (& Matt) fixed it in no time. I can never thank them enough! More

by Marjolainef7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

The dealership is immaculate and the service time was very fast. I went in for an oil change and tire rotation. The staff was very friendly and welcoming. They also kept me updated on when I’ll need futu More

by Mcannato19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Coolidge
Feb 19, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2025

Best Dealership Around, YOU WILL LEAVE MORE THEN SATISFIED! GREAT STAFF! And THEY CARE ABOUT YOU!👍👍👍👍👍 More

by RamRt2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 12, 2025

Have always had outstanding service! Customer care is top notch! I highly recommend their service department.... More

by michelle.seddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch and Mark in the service department
Feb 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Michelle, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 07, 2025

The staff and the service was awesomely amazing! Everyone was extremely helpful! And they also washed my truck More

by lebren13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 25, 2025

New facility is beautiful. My salesman Todd is top notch . He made sure I got the vehicle I love and can afford. Lease mgr was knowledgeable. A friendly atmosphere. More

by perrypatty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Roske
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

My hornet died with the cold weather. And the parts and service dept took care of everything. Especially Dannie. He was amazing. More

by Nhill12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannie Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelynn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Butch
Jan 24, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

Best dealership in the area. Dawes boys know how to make you feel at home!Handsdown the best More

by Cchevelle396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannie Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bordelon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

This is a brand new facility that just opened in Mentor after many years in Western Painesville Township. It appears that their excellence in customer service will be continuing for a long time to come. Ev More

by fab4mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful a More

by mvranic19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

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