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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,762 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,762 reviews

April 22, 2019

Great experience Personable and friendly to get along with. Make purchasing my new car a breeze. Highly recommended if you are in the market for a new car. More

by aaron milhoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Butch
Apr 23, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Aaron, thank you for the five-star review! We appreciate your time and business, and hope to continue our relationship with you in the future!

April 19, 2019

Thorough, supportive, & patient Had been looking for a Grand Cherokee for some time and Ganley village Jeep had the trim level, color, and with the options I wanted. Although, I am a More

by Alejandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Apr 19, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you, Alejandro. Nick will be grateful for your amazing feedback. We hope that you will consider us for all of your future automotive needs. Have a wonderful day.

April 17, 2019

Amazing work I cannot describe how smoothly everything went with nick. He is a great salesman. He did everything in his power to help me get the truck i wanted. I More

by Danny5816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Apr 17, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Danny- Thank you for taking the time to write a marvelous review. We are beyond thrilled to hear Nicholas went above and beyond to assist you in purchasing a truck. Congratulations on your brand new truck! We appreciate your recommendation and loyalty. Come back anytime!

April 16, 2019

An Absolutely great car buying experience with Henry Bailey As the owner of a 2016 Challenger 392 Shaker I was looking for a new 2019 model. Henry worked with me and was very very patient with me while I decid More

by LarryV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Bailey
Apr 17, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Larry, thank you for the five-star review! Congratulations on your purchase! It was our pleasure to assist you, and we will make sure to pass along special thanks to Henry and Al! Please let us know if we can do anything else for you!

April 09, 2019

Great experience! Really great experience! Everyone was very nice and personable - Justin was a wonderful salesperson, very helpful with making the process of buying my More

by JeepLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hey, Thank you for your amazing five-star review. We are ecstatic you had a great experience with Justin. We think he is great too. We greatly appreciate your positive feedback and loyalty. We look forward to seeing you again in the future.

April 07, 2019

Excellent, pain free experience. Nick is an excellent salesman. I would even consider switching from my Honda loyalties over to Jeep because of Nick. My husband is thrilled with his More

by Bonnie Budziak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Apr 08, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the kind words, Bonnie. We're thrilled to hear that you had a positive experience. Come back and see us again soon!

April 04, 2019

Take it slow, trust but verify. I was assured I was getting at least the same features in my new truck that I had in my 2016 Ram. Walter offered to help but so far I am still dissati More

by Geno0060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Queisser, Nick Mcintire
Apr 04, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, Thank you for sharing your honest feedback with us. I am concerned to learn of your dissatisfaction with the purchase of your vehicle. As our customer, your feedback is valuable to us and I would appreciate the opportunity to speak with you to best resolve your concerns. Please contact me at your earliest convenience. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

March 28, 2019

It was a lot of fun Nick was so much fun to work with, very personable, and thoughtful, the best salesman we’ve probably ever had. We felt like we’ve known him forever! G More

by Jfraser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Waterwash, Nick Mcintire
March 27, 2019

Nick took care of me Lease was coming due on my Dodge Grand Caravan, I had talked to a couple dealerships in the area that I am from and was not getting the help and or th More

by jlimestahl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
March 27, 2019

New car My family and I had a wonderful experience with Eric. He really went above and beyond. Helped my family pick the perfect car for us. We did decide More

by Mshell0224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
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