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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,762 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,762 reviews
May 21, 2019
I LOVE my Jeep! Nick was great! He spent the time making sure I got exactly what I wanted. I was a little hesitant about getting the new bikini color that I liked s Nick was great! He spent the time making sure I got exactly what I wanted. I was a little hesitant about getting the new bikini color that I liked so much. All of my vehicles have been very neutral. He encouraged me to get it and I’m so happy I did. It’s beautiful! He knows his stuff and he takes the time to make sure his customers are completely satisfied! More
by Scamp1110
May 20, 2019
Fast and courteous No muss no fuss. Nick was very respectful of our want and our time. Didn’t try to upsell, actually got us into a vehicle that was less expensive than No muss no fuss. Nick was very respectful of our want and our time. Didn’t try to upsell, actually got us into a vehicle that was less expensive than the one we originally went to look at. More
by Feeney1
Employees Worked With
Nicholas Artino
May 20, 2019
Great experience Nick know his jeeps. My first test drive with him he explained more about the models and features on the wranglers than any other sales person I have Nick know his jeeps. My first test drive with him he explained more about the models and features on the wranglers than any other sales person I have ever encountered. Didn’t buy a jeep that day but his professionalism and knowledge brought me back again. He’s not pushy. He wants you to get a great deal and be happy. He works hard to make it happen. Gave me a fair price for my trade and great deal on my new jeep. A great asset to Ganley! Thanks Nick! More
by TJ1#
Employees Worked With
Nicholas Artino
May 17, 2019
Nick made this very easy process I was very happy with every step of the process nick kept his word on everything and made this a easy process for me and my brother inlaw I was very happy with every step of the process nick kept his word on everything and made this a easy process for me and my brother inlaw More
by Thomasjeep2019
May 03, 2019
New Jeep Nick did a great job in getting me the vehicle that I wanted it. He’s a straight shooter and did everything he could to provide the best service poss Nick did a great job in getting me the vehicle that I wanted it. He’s a straight shooter and did everything he could to provide the best service possible. This kid was awesome! Great job Nick More
by Meechgotawhip
Employees Worked With
Nicholas Artino
May 03, 2019
Very Professional, courteous, patient, responsive Nicholas Artino and Jim Waterwash were both very professional, and really took the time to answer all of my questions about the vehicle I was interest Nicholas Artino and Jim Waterwash were both very professional, and really took the time to answer all of my questions about the vehicle I was interested in. The did help me into the purchase, and the negotiations were fair and thoughtful. I was most impressed with the fact that since I don't have a lot of time to "shop", that they accommodated me into an after-hours situation, both stayed late to help me into the right car, and still very patiently and very concisely answered any and every question I had. I have purchased many cars already in my driving career, and sometimes it is long, arduous, and scary, ~ but this experience was one of the few really good experiences I have had in making a purchase like this. Thanks to both Nick and Jim! If you are serious about purchasing, and you've done your own research about what you are looking for, you will know for sure you are being treated right. More
by new to jeep, steve
Employees Worked With
Nicholas Artino, Jim Waterwash
April 30, 2019
Just completed my 2nd new truck purchase and couldn't be hap 3 years ago I bought my first new ram 1500. And recently I decided to upgrade to a 2500 and bought a power wagon. And I get praises on it everyday and 3 years ago I bought my first new ram 1500. And recently I decided to upgrade to a 2500 and bought a power wagon. And I get praises on it everyday and couldn't be any happier with it. My salesmen Henry was my salesman for both trucks and he is a top notch salesman as he took his time answering all my questions and help me find the truck that fits my needs. Thanks again for for making these purchases easy and carefree More
by Robhollar
Employees Worked With
Henry Bailey
April 30, 2019
Use Nick Artino for your next vehicle? ARE YOU KIDDING ME!?! ABSOLUTELY!! Whether you are purchasing a car, a home, improvements to your existing home, or financing your child's education once in a while you mee ABSOLUTELY!! Whether you are purchasing a car, a home, improvements to your existing home, or financing your child's education once in a while you meet and deal with a salesperson that stands out above the rest. A person that makes a difference. A person you will remember and want to do repeat business with; Nicholas Artino is THAT person. Nick is a salesperson that is direct, honest, personable, knowledgeable and is engaged with creating the most excellent customer experience. I purchased a Jeep Cherokee Latitude at Ganley In Painesville, and Nick was always committed to ensuring that the purchase of my new vehicle was the perfect choice for me. He is dedicated and compassionate with his customers. He follows up after the purchase is complete and is 100% accessible for questions and concerns. This young man is truly an asset to the Ganley dealership in Painesville, and I expect to see his career and customer appreciation soar. Thank you so much Nick for a GREAT customer experience! YOU. ROCK! More
by Kathy in Mentor
Employees Worked With
Nicholas Artino
April 30, 2019
Easiest car buying experience yet! Nick Artino helped me getting into my new Jeep Wrangler in record time. He made the process so easy and worked with me on all my wants for the Jeep. Nick Artino helped me getting into my new Jeep Wrangler in record time. He made the process so easy and worked with me on all my wants for the Jeep. I was out the door after an hour with my new Jeep. He did all the pre-work before which I appreciated since I had little kids I would highly recommend Nick and this dealership as everyone was very helpful. Al Uber was fantastic with finance as he matched the rate I was looking for. Jessica Katila was sending me deals as they came out which made it easy to pick the Jeep I wanted. Great job all! More
by Robpolo19
April 29, 2019
On my third purchase from Don Weiland I am very impressed with Don Weiland. He is a good guy who is fair. I am on my third vehicle I purchased from him. I am feeling like I wouldn't buy fr I am very impressed with Don Weiland. He is a good guy who is fair. I am on my third vehicle I purchased from him. I am feeling like I wouldn't buy from anyone else again. He doesn't brush through the numbers and try to pull a fast one. He explains everything. He compromises and does what he says he will do. Bill Cannato in service is top notch and treated me great as well. Thanks again for a great buying experience! More
by JerseyJohnson
